Senior Manager, GSE and Investor Oversight

TD Bank•Mount Laurel, NJ

About The Position

The Senior Manager, GSE and Investor Oversight leads the centralized governance and oversight function for GSE, government agency, investor, and insurer requirements across Residential Lending. The role provides strategic direction and independent review and challenge to support adherence to applicable requirements; oversees requirement-change implementation and GSE/agency review activities; and partners with senior leaders and key stakeholders. The position leads a large or highly complex business management function in an area of significant risk, complexity, or scope. It sets direction for the function, contributes strategic roadmaps and longer-range plans, and advises leadership on portfolio management, financials, emerging trends, operational efficiencies, and enterprise opportunities. The role oversees governance, risk monitoring, regulatory compliance, controls, remediation, and cross-functional initiatives while managing and developing a team. The role requires an undergraduate degree and 10 or more years of relevant experience. GSE oversight and leadership experience are preferred. The stated work location is Mount Laurel, New Jersey, and the position is listed as 40 hours. The posted pay range is $115,440–$173,160 USD; actual base pay may vary based on skills, experience, job-related knowledge, geographic location, and business needs.

Requirements

  • Undergraduate degree.
  • 10 or more years of relevant experience.
  • Leadership experience is a preferred qualification.

Nice To Haves

  • GSE oversight experience.
  • Leadership experience.

Responsibilities

  • Lead the centralized governance and oversight function for GSE, government agency, investor, and insurer requirements across Residential Lending.
  • Provide strategic direction and independent review and challenge to support adherence to applicable requirements.
  • Oversee implementation of requirement changes and GSE/agency review activities.
  • Develop, communicate, and implement a strategy for the business management function that supports the overall business strategy.
  • Plan and manage work that may require alignment across multiple areas, including policies, processes, procedures, and changes.
  • Serve as a strategic partner to leadership and enterprise partners; identify emerging trends, issues, and opportunities and recommend action.
  • Provide an integrated view of functional activities, escalations, recommendations, and decision support to leadership.
  • Forecast programs, initiatives, and demand, and coordinate portfolio prioritization with stakeholders.
  • Ensure communications to stakeholders and employees are consistent with business strategies and executive direction.
  • Ensure the team follows enterprise frameworks and methodologies and remains knowledgeable about emerging issues and regulatory requirements.
  • Maintain a risk-management and control culture; identify, mitigate, report, and escalate risks in accordance with enterprise policies and guidelines.
  • Ensure business operations comply with applicable internal and external requirements, including financial controls, segregation of duties, transaction approvals, and physical asset controls.
  • Manage oversight processes and risk-based identification and monitoring of risks and regulatory compliance; ensure key controls and processes are effectively managed.
  • Lead or facilitate action and remediation plans addressing performance, risk, or governance issues.
  • Lead or contribute as an organizational or subject-matter expert to cross-functional and enterprise initiatives.
  • Lead relevant governance meetings or committees and represent the business on governance and control issues.
  • Manage the overall team, set targets and objectives, and deliver results.
  • Hire, coach, develop, assess, and manage team performance; support succession planning, recruitment, resource management, and compensation decisions.
  • Assess and develop team skills and expertise in alignment with enterprise demand and the Bank’s direction.
  • Coordinate resources to meet deadlines and manage workload to deliver quality results on time.
  • Foster productivity, innovation, process improvement, teamwork, professionalism, and a positive work environment.
  • Identify and recommend ways to improve productivity, effectiveness, and operational efficiency.
  • Build effective relationships across business and technology partners, program managers, and project managers.
  • Support knowledge transfer within the team and business units.
  • Plan for the functional area over a longer horizon, including 12 months or more.

Benefits

  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO
  • Banking benefits and discounts
  • Career development
  • Reward and recognition
  • Training programs
  • Online learning platform
  • Mentoring programs
  • Variable compensation and incentive awards, potentially including cash and/or equity awards
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