Sr Manager, Group Medical Underwriting

Lincoln Financial • Radnor, PA

13d • Remote

About The Position

The Senior Manager, Group Medical Underwriting manages a team of medical underwriting professionals responsible for underwriting life and disability insurance submitted under group policies. The role oversees team adherence to policies and procedures, daily inventory planning and management, strategic planning, operational performance and results, complex case reviews, and second sign-offs. It also establishes priorities and goals, monitors performance, and trains and develops team members.

The Senior Manager leads day-to-day team operations and evaluates medical underwriting requirements and risk selection for employees covered under group policies, including new applicants, late entrants, and benefit change requests. The role collaborates with senior leadership on organizational vision and strategic direction, develops plans to improve efficiency and scalability, maintains awareness of current underwriting practices and industry trends, and ensures compliance with insurance laws, regulations, and company policies.

This position recruits, hires, develops, and retains employees; provides constructive feedback and career-development opportunities; supports organizational and enterprise initiatives; and serves as a resource to internal and external stakeholders. It builds collaborative relationships with distribution and project management teams and incorporates Quality Assurance and Training recommendations into employee development and performance measurement.

The position is remote for employees residing outside a commutable distance to an office location. Relocation assistance is not available.

Requirements

• Life and disability insurance underwriting expertise.
• Medical underwriting expertise.
• A four-year/bachelor’s degree or equivalent work experience; four years of experience may substitute for a bachelor’s degree.
• At least five years of risk management experience, with a substantial background in medical underwriting for group coverages.
• At least two years of managerial, supervisory, and/or demonstrated leadership experience.

Nice To Haves

• FALU (Fellow Academy of Life Underwriting).
• FLMI (Fellow Life Management Institute).
• Group or employer insurance experience.

Responsibilities

• Lead the day-to-day operations of the Medical Underwriting team, including daily inventory planning and management.
• Oversee evaluation of medical underwriting requirements and risk selection for employees covered under group policies, including new applicants, late entrants, and benefit change requests.
• Conduct complex case reviews and second sign-offs, evaluating risk and determining approval or rejection.
• Monitor operational performance and results, establish priorities, communicate key goals, and hold the team accountable for successful outcomes.
• Partner with senior leadership to develop and execute the organization’s vision and strategic direction.
• Create and implement strategic plans to improve operational efficiency, strengthen capabilities, and support scalability.
• Maintain knowledge of current and emerging medical underwriting practices and share relevant trends and information with the team.
• Administer medical underwriting rules and guidelines, application quality audits, and applicable insurance laws and regulations.
• Provide training, development opportunities, and stretch assignments that build team capabilities and support career growth.
• Provide team members with clear, honest, and constructive feedback to support development and performance.
• Lead organizational and enterprise initiatives by supporting effective change management and encouraging employee engagement.
• Recruit, hire, train, develop, and retain high-performing employees.
• Build organizational capabilities that support current priorities and future business needs.
• Serve as a resource to team members and internal and external stakeholders.
• Build professional relationships with key partners, emphasizing collaboration with distribution and project management teams.
• Incorporate Quality Assurance and Training recommendations into employee development and performance measurement.
• Ensure compliance with applicable state and federal regulations, guidelines, and company policies and procedures.
• Remain current on professional and industry trends.
• Identify and recommend improvements while continuously developing new skills, procedures, and processes.
• Perform other duties as required.

Benefits

• Clearly defined career tracks and job levels, with associated behaviors for Lincoln’s core values and leadership attributes.
• Leadership development and virtual training opportunities.
• PTO and parental leave.
• Competitive 401(k) and employee benefits.
• Free financial counseling, health coaching, and employee assistance program.
• Tuition assistance program.
• Work arrangements that work for you.
• Productivity and technology tools and training.
• The role may be eligible for the discretionary Annual Incentive Program and other rewards, which may include long-term incentives and sales incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager