Senior Manager, GMP Quality Assurance

Madrigal Pharmaceuticals

About The Position

This role is a key member of the Quality Assurance team, responsible for quality oversight of external GMP manufacturers (CMOs/CDMOs) supporting commercial drug substance, drug product, and finished product. This individual serves as the primary quality liaison across internal functions (e.g., MSAT, Supply Chain, Regulatory) and external partners to ensure compliance with global regulatory requirements and Madrigal’s Quality Management System. The Senior Manager is expected to drive quality strategy, enable risk-based decision-making, and lead continuous improvement initiatives and lead GMP batch disposition for an expedited portfolio to enable timely, compliant release decisions that protect patient safety and ensure supply continuity. Establishes review standards, cycle-time expectations, and escalation pathways for exceptions, ensuring decisions are risk-based, consistent, and well documented. Partners with Manufacturing/CMOs, Quality Operations, and Supply Chain to improve right-first-time documentation and reduce disposition cycle time. Maintains inspection readiness through strong documentation control, traceable decision rationales, and clear release narratives. Drives continuous improvement to reduce recurring documentation errors and ensures timely deviation management to ensure continuous supply. This position provides end-to-end quality oversight across the commercial supply chain, including batch disposition, external quality event management, and inspection readiness.

Requirements

  • BS or MSc in a scientific discipline, with at least 7 years of experience in GMP pharmaceutical/biotech manufacturing, including disposition / release or quality operations and oversight of external CMOs/CDMOs for commercial products
  • Candidate should have experience managing commercial external manufacturers and QA review of batch documentation and quality events
  • Must have strong interpersonal, negotiation, presentation, and communication skills
  • Strong knowledge of design, development, and/or reviews of QA standards and procedures (i.e., policy documents and SOPs)
  • Knowledge and expertise in principles and practice of current Good Manufacturing Practices (GMPs) from development through commercial applications
  • Knowledge of FDA regulations and ICH Guidelines in the pharmaceutical and/or biotech manufacturing environment
  • Knowledge of risk management.
  • Ability to make rational, timely, and compliant risk-based decisions
  • Strong deviation impact assessment capability and documentation rigor
  • Skilled in developing collaborative internal and external relationships

Nice To Haves

  • Experience with Veeva Quality/Docs and Veeva QMS modules is highly desirable
  • Experience in pharmaceutical / biotech manufacturing networks and external manufacturing batch release interfaces (preferred)
  • Experience supporting inspections with batch disposition narratives and evidence packages

Responsibilities

  • Lead batch record review strategy and ensure consistent, compliant, well-documented release decisions
  • Leads the review and disposition of commercial batch records for API intermediates, API, drug product, and finished product
  • Own quality oversight of external manufacturers, including performance trending and governance
  • Ensure quality oversight across the commercial product lifecycle, including PPQ, routine manufacturing, and post-approval changes
  • Ensure effectiveness of Quality Agreements
  • Drive management and resolution of deviations and change controls with contractors and CMOs.
  • Assess impact of deviations and changes on product quality and compliance
  • Oversee documentation and closure of external deviations and change control in the QMS
  • Maintain inspection-ready disposition evidence packages and support audit responses
  • Drive right-first-time documentation improvements with Ops / CMOs to reduce repeat errors and delays
  • Produce deliverables such as RFT and SOP/WI updates to ensure compliance
  • Make risk-based quality decisions impacting product disposition and supply continuity
  • Owns and drives the Batch Disposition process within Veeva
  • Provide quality oversight of late stage / clinical manufacturing activities supporting commercial supply, as applicable
  • Escalate and manage critical quality risks impacting product supply or compliance
  • Support internal and external audits/inspections as requested.
  • Support responses to FDA, EMA, and/or other health authority inspections
  • Ensures compliance to applicable regulations, including U.S. and global health authorities
  • Provide quality leadership and influence cross-functional decision making to ensure compliant and efficient supply of commercial products

Benefits

  • competitive Total Rewards strategy
  • base pay
  • bonus
  • equity
  • generous benefits package
  • comprehensive benefits suite
  • flexible paid time off
  • medical, dental, vision and life/disability insurance
  • 401(k) offerings (i.e., traditional, Roth, and employer match)
  • supplemental life insurance
  • legal services
  • mental health benefits through our Employee Assistance Program
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