Senior Manager, Global Supply Operations

ARC'TERYX • Vancouver, BC

1d • CA$126,000 - CA$165,000 • Hybrid

About The Position

As a Senior Manager, Global Supply Operations, you lead the team and the strategy that connect global planning, regional execution, and business priorities into reliable, scalable supply delivery. You build and develop a high-performing planning team, set the standard for how we operate, and influence decisions at the enterprise level. As the senior supply expert in the room, you partner with cross-functional leaders to drive alignment and own the transformation of our processes, systems, and planning capability as the business scales. You manage complex global supply networks and turn strategy into execution — raising the bar on what the function can deliver and growing the leaders who will carry it forward.
This role is based out of our North Vancouver office and is open to hybrid remote work. Candidates must be eligible to work in Canada.

Requirements

• 8-10+ years in supply planning, production planning, or a related supply chain role, including direct people-leadership experience
• Experienced people leader who sets a clear vision, aligns and develops your team, and builds commitment to shared goals
• Led change and transformation at scale, improving agility, visibility, and decision-making across a supply organization
• Specialized supply chain operations expertise and provide strategic oversight across complex global networks
• Highly strategic, with strong business acumen — spotting opportunities and risks and turning them into growth
• Solid knowledge of T1/T2 production flow and management
• Communicate and present with confidence and credibility to stakeholders at every level, from planners to executives
• Advanced knowledge of SAP and/or an equivalent ERP/planning system and order management processes
• Advanced data analysis skills, with hands-on experience in o9, Excel, and Power BI
• Proactive in identifying root causes and developing solutions
• Continuous-improvement and/or supply chain certification, such as Six Sigma or APICS
• Highly flexible and adaptable when faced with ambiguity
• Effectively balance autonomy and collaboration
• Inspire breakthrough thinking and continuous improvement
• Seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Passion for your work is paralleled by your passion for getting outside and living it

Responsibilities

• Leading, coaching, and developing a team of supply planners — setting clear goals, growing capability, and building bench strength
• Owning the evolution of global supply operations — driving transformation of processes, systems, and planning capability as the business scales
• Leading and owning global supply delivery into the regions
• Acting as the single point of contact between the Global Supply Plan and regional teams
• Leading the supply response into IBP, partnering with Global Inventory Planning to translate the global supply plan into regional impacts — mitigating risks and seizing opportunities
• Owning the supply plan inputs to the S&OE process, partnering with Regional Production teams to identify supply gaps, translate them to business impact, and drive mitigation across supply teams
• Setting buy strategies across T1/T2 with the sourcing organization (Finished Goods and Raw Material Supply teams) — LLT exceptions, one-time buys, MOQ reviews, buy windows, and material pre-positioning
• Overseeing the monthly “Need to Buy†process and seasonal calendars for buy dates and shipping schedules
• Owning capacity risk assessment and driving resolution with global and regional planning teams
• Building deep cross-site, cross-functional relationships with Global and Regional Merchandising and Demand Planning, Regional Production, and Distribution/Logistics to adjust plans as forecast, supply, or customer orders change
• Driving supply chain transformation and optimization initiatives that improve agility, visibility, and decision-making at scale
• Setting global standards for planning processes, KPIs, and operating cadence across regions
• Developing the next generation of planning talent and future leaders on the team

Benefits

• Extended health, dental, and vision coverage, including mental health support, fertility benefits, gender-affirming care and a 24/7 Employee Assistance Program (EAP)
• RRSP matching and eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase program (ESPP) where applicable
• Paid time off, wellness time, and No Wasted Day program (dedicated paid days to get outside & explore)
• Parental leave top-up and a nesting period for new parents
• Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear)

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed