Senior Manager Global Security Operations and Investigations

QVC•West Chester, PA

1d•Hybrid

About The Position

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road. Your Opportunity, Your Team Reporting directly to the Director of Global Security, you will oversee security operations, crisis management, and investigations across a global footprint. You will lead GSOC activities, manage business disruption response, and direct protective services and physical security systems. This role requires deep expertise in operations, intelligence, and technology, with a proven ability to scale programs and collaborate cross-functionally. Where You'll Work This role is hybrid and will require you to be onsite at our West Chester, PA office several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, NJ, DE. Relocation assistance is not available for this role. What You'll Do Oversee global security operations across ~81 sites, ensuring comprehensive risk mitigation and business continuity. Lead GSOC activities and coordinate business disruption response, including crisis and incident management. Direct complex investigations related to threats and incidents, applying advanced threat response methodologies. Manage protective services for hosts and events, and administer physical security and access control systems. Guide strategic security programs, demonstrating scalable global leadership and expertise in investigations and threat management. What You'll Bring Minimum 7+ years of experience leading global security operations, investigations, and crisis management across multiple regions. Demonstrated expertise in security operations, intelligence analysis, technology integration, and scaling security programs and infrastructure. Experience operating at a global scale, with collaboration across departments and external partners. 7+ years experience leading GSOC management, business disruption response, threat investigations, protective services, and physical security systems. Preference for candidates with private-sector security leadership experience. #LI-AC5 Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits. QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance. If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Requirements

Minimum 7+ years of experience leading global security operations, investigations, and crisis management across multiple regions.
Demonstrated expertise in security operations, intelligence analysis, technology integration, and scaling security programs and infrastructure.
Experience operating at a global scale, with collaboration across departments and external partners.
7+ years experience leading GSOC management, business disruption response, threat investigations, protective services, and physical security systems.

Nice To Haves

Preference for candidates with private-sector security leadership experience.

Responsibilities

Oversee global security operations across ~81 sites, ensuring comprehensive risk mitigation and business continuity.
Lead GSOC activities and coordinate business disruption response, including crisis and incident management.
Direct complex investigations related to threats and incidents, applying advanced threat response methodologies.
Manage protective services for hosts and events, and administer physical security and access control systems.
Guide strategic security programs, demonstrating scalable global leadership and expertise in investigations and threat management.