Senior Manager, Game Operations & Logistics

The National Football League•New York, NY

5d•Onsite

About The Position

NFL Football Operations is seeking an experienced individual to serve as the Senior Manager of Game Operations & Logistics. This position will play a pivotal role in managing aspects of Game Operations for the National Football League, including strategic and long-range planning, ensuring the smooth and efficient operations of NFL games and other league-wide events and initiatives, and upholding the integrity of the game by ensuring competitive equity across the League. The ideal candidate will possess a deep understanding of professional sports operations, strong leadership capabilities, and strategic vision to drive the NFL’s continued success.

Requirements

Bachelor’s degree in business administration, sports management, or a related field; advanced degree preferred.
7-10 years minimum experience in sports management, event operations, or a related field, preferably within professional or collegiate
4-6 years of management experience.
Proven leader, with a track record of successfully managing teams and driving organizational change.
Strong computer skills including Excel, Word, and PowerPoint

Nice To Haves

Strong understanding of NFL rules, operations, and game day policies
Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with diverse stakeholders at all levels of the organization
Strong analytical/critical thinking and problem-solving abilities, with a strategic mindset to anticipate and address operational challenges
Experience with hotel management and group bookings for team travel parties
Experience with invoice and budget management
Ability to interpret policy and support decision-making
Demonstrated ability to thrive in a fast-paced, high-pressure environment while maintaining attention to detail and delivering results
Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by the demands of the NFL season and special events
Passion for football and a commitment to upholding the values and integrity of the NFL

Responsibilities

Develops and implements comprehensive strategies for optimizing game day operations across all NFL stadiums, ensuring consistency, efficiency, and a standard of excellence.
Oversees the development, application, and enforcement of Game Operations policies, providing guidance and clarification to club personnel, players, and game officials.
Support of all league and football game day related initiatives which includes but is not limited to management of game day operations center, football operations representative program, and other game day related challenges with contingency planning, weather support, and other game day support.
Serve as the primary liaison for internal and external stakeholders to align timelines, technical requirements, and contractual obligations.
Manage and execute football operation contracts, invoices and purchase orders in accordance with budgets and planning.
Support planning efforts related to practice sites, team hotels, airport operations and stadium logistics for league events.
Lead the hiring, onboarding, and administrative processes for game day and seasonal staff.
Fosters a culture of continuous improvement within the Game Operations department, proactively identifying areas for enhancement, implementing best practices, and improving processes and workflows.
Comprehensive expertise in both NFL and other technology implementations and applications across all levels of
Builds and maintains strong relationships with key stakeholders, including League executives, NFL teams, stadium operators, NFL Players Association, media partners, other sports leagues, and vendors.
Travels to NFL games (preseason, regular season and postseason, International Series, Pro Bowl and Super Bowl), NFL combines, and other development programs, college All Star games, NFL Draft, and in-season and offseason meetings as directed.