About The Position

Join Capital One’s Servicing Tech division to build purpose-driven solutions that support customers throughout the lifecycle of their auto loans. The role focuses on modern full-stack engineering, including critical infrastructure for payment and ledger systems, account management, and platforms that help customers experiencing financial hardship. The work addresses complex challenges intended to safeguard customers’ financial well-being and provide a more human-centric digital experience. Lead a portfolio of technology projects and a team of developers working on distributed microservices and full-stack systems. Provide technical leadership across teams, shape system architecture and long-term technology direction, and guide the end-to-end design and implementation of large-scale distributed or cloud-native systems with demanding reliability and performance requirements. Partner with product leaders and architects on platform roadmaps and shared-services strategy, while collaborating with digital product managers to deliver cloud-based solutions. The engineering environment includes languages such as Java, Scala, Python, Go, Node.js, JavaScript, and TypeScript; open-source relational and NoSQL databases; Docker and Kubernetes; and AWS tools and services. The role also involves keeping current with technology trends, experimenting with new technologies, participating in technology communities, and mentoring engineers. This position is hybrid, with on-site attendance required according to Capital One’s hybrid policy for the designated office location.

Requirements

  • Bachelor’s degree or higher in Computer Science or a related quantitative field, such as Statistics, Economics, Operations Research, Analytics, Mathematics, or Engineering.
  • At least 6 years of software engineering experience; internship experience does not count.
  • At least 3 years of experience with public cloud platforms, cloud-based productivity tools, or virtualization technologies.

Nice To Haves

  • Master’s degree in Computer Science or a related field.
  • 9 or more years of coding experience using more than two of the following: Go, Java, JavaScript/TypeScript, Python, Rust, C#, or Scala.
  • 5 or more years of experience contributing to open-source frameworks.
  • 5 or more years of experience with front-end JavaScript or TypeScript frameworks.
  • 5 or more years of experience creating synchronous and asynchronous APIs.
  • 4 or more years of experience with databases and database management systems.
  • 4 or more years of experience with AWS, GCP, Azure, cloud-based productivity tools, or virtualization technologies.
  • 4 or more years of experience with CI/CD pipelines, infrastructure as code, and automated testing frameworks.
  • 4 or more years of experience using Git-based version-control systems such as Git, GitHub, or Bitbucket.
  • 4 or more years of experience troubleshooting technical issues within cloud environments.
  • 3 or more years of experience mentoring senior engineers and driving professional development within technical teams.
  • 2 or more years of experience using observability to identify and optimize performance bottlenecks in distributed systems.
  • 1 or more years of experience leading architectural design reviews and influencing enterprise-wide technical standards and methodologies.
  • 1 or more years of experience establishing and enforcing coding standards and design patterns across teams.
  • 1 or more years of experience implementing observability and reliability practices at scale.
  • Experience leveraging modern AI-based coding tools and IDE copilots.
  • Experience with interactive AI tooling to accelerate productivity, using capabilities beyond basic code completion.
  • Experience influencing technology strategy at the portfolio or business-unit level.
  • Experience leading cross-functional engineering efforts or large-scale technical initiatives.

Responsibilities

  • Lead a portfolio of diverse technology projects and a team of developers working with distributed microservices and full-stack systems.
  • Provide technical leadership across multiple teams, shaping system architecture and long-term technology direction.
  • Drive end-to-end design and implementation of large-scale distributed or cloud-native systems with high reliability and performance requirements.
  • Partner with architects and product leaders to define platform roadmaps and shared-services strategy.
  • Collaborate with digital product managers to deliver cloud-based solutions.
  • Use programming languages, databases, container orchestration, and AWS tools and services to build technology solutions.
  • Stay current with technology trends, experiment with and learn new technologies, and participate in internal and external technology communities.
  • Mentor members of the engineering community.

Benefits

  • Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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