Senior Manager, Full-stack Engineer

Capital One•Plano, TX

About The Position

Capital One is seeking a full-stack software engineering leader for its Servicing Tech division. The role leads engineering teams and technology strategy to build customer-focused solutions for the full auto-loan lifecycle, including payment and ledger systems, account-management platforms, and tools that support customers experiencing financial hardship. The work aims to safeguard customers’ financial well-being and deliver a more human-centric digital experience. The Senior Manager leads a portfolio of technology projects and multiple Agile engineering teams or programs, guides large-scale cross-functional initiatives, and drives end-to-end design and implementation of reliable, high-performance distributed and cloud-native systems. The role partners with product, architecture, and platform leaders on multi-year roadmaps and investment priorities, aligns engineering execution with enterprise goals, and develops Lead Engineers and other engineering leads while building succession plans and leadership capability. The position may also involve coding or evaluating code, mentoring engineers, and participating in technology communities.

Requirements

  • Bachelor’s degree or higher in Computer Science or a related quantitative field, such as Statistics, Economics, Operations Research, Analytics, Mathematics, or Engineering.
  • At least 6 years of software engineering experience; internship experience does not apply.
  • At least 3 years of experience with public cloud platforms, cloud-based productivity tools, or virtualization technologies.
  • At least 3 years of people management experience.

Nice To Haves

  • Master’s degree in Computer Science or a related field.
  • At least 1 year of experience leading architectural design reviews and influencing enterprise-wide technical standards and methodologies.
  • At least 4 years of experience with databases and database management systems.
  • At least 4 years of experience with AWS, GCP, Azure, cloud-based productivity tools, or virtualization technologies.
  • At least 4 years of experience with CI/CD pipelines, infrastructure as code, and automated testing frameworks.
  • At least 4 years of experience using Git-based version-control systems such as Git, GitHub, or Bitbucket.
  • At least 4 years of experience troubleshooting technical issues within cloud environments.
  • At least 5 years of experience contributing to open-source frameworks.
  • At least 5 years of experience with front-end JavaScript or TypeScript frameworks.
  • At least 5 years of experience creating synchronous and asynchronous APIs.
  • At least 9 years of experience coding with more than two of Go, Java, JavaScript/TypeScript, Python, Rust, C#, or Scala.
  • Experience leveraging modern AI-based coding tools and IDE copilots.
  • Experience managing multi-team engineering organizations or leading strategic technical programs across multiple domains.
  • Experience defining and tracking engineering OKRs aligned to business outcomes.
  • Experience shaping organization design and talent strategy for scaling engineering capabilities.
  • Experience presenting technology roadmaps and investment cases to executive leadership.
  • Collaborative and empathetic approach, active listening, and emotional intelligence to build trust and make business decisions grounded in customer impact.

Responsibilities

  • Lead a portfolio of technology projects and a team of developers working on distributed microservices and full-stack systems that address company regulatory needs.
  • Promote learning and experimentation with technology, participate in internal and external technology communities, mentor engineers, and sometimes code or evaluate code.
  • Collaborate with digital product managers to deliver cloud-based solutions that support customer experiences and financial empowerment.
  • Lead teams using programming languages, databases, container orchestration services, and AWS tools and services.
  • Lead multiple Agile engineering teams or programs, provide strategic direction, and ensure delivery of large-scale cross-functional initiatives.
  • Partner with product, architecture, and platform leaders to define multi-year technology roadmaps and investment priorities.
  • Develop and manage Lead Engineers and leads, build succession plans, and scale leadership capability across teams.
  • Align engineering execution with enterprise goals and influence portfolio-level decisions and trade-offs.
  • Drive end-to-end design and implementation of large-scale distributed or cloud-native systems with high reliability and performance requirements.

Benefits

  • Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
  • Comprehensive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.
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