Senior Manager, Fraud and AML

Rocket Money•Phoenix, WA

1d•Onsite

About The Position

Rocket Money is seeking a Senior Manager, Fraud and AML to own fraud and AML strategy and execution end-to-end across its Financial Products. This is a foundational role, as the first dedicated fraud and AML hire, responsible for defining detection, prevention, and response strategies for fraud and money laundering risk. The role involves serving as the AML Compliance Officer, reporting to the VP of Financial Products & Partnerships. The individual will be responsible for analyzing data, monitoring performance, investigating anomalies, and collaborating with various teams including product, engineering, operations, data, finance, and legal, as well as banking and brokerage partners. The ideal candidate will have experience in first-line-of-defense fraud and AML work and a passion for balancing loss prevention with member experience.

Requirements

6+ years in fraud prevention with BSA and AML compliance for deposit and/or brokerage products (ideally both) at a fintech — at least some of that time as a first line of defense.
Direct experience serving as, or partnering closely with, an AML Compliance Officer.
Strong analytical and quantitative skills — comfortable defending a guardrail or threshold with data, not just intuition.
Exceptional communicator — you can make complex fraud and AML systems simple.
You thrive in ambiguity and are energized by the accountability of owning a high-stakes function from scratch.

Nice To Haves

Experience launching or scaling fraud and AML programs at a fintech offering deposit and/or brokerage products.
People management experience.
Deep familiarity with US regulatory landscape.
Industry certifications such as CAMS, CFCS, or CFE.
Master's degree in business, statistics, STEM, economics, or a related quantitative field.

Responsibilities

Own Fraud Prevention & Detection: Lead fraud and AML strategy and set the long-term direction across Financial Products, shaping how we detect, prevent, and respond to risk as the business grows.
Track emerging fraud and money laundering threats, attack patterns, and industry best practices, and bring that perspective into our strategy and roadmap.
Quantify and Defend the Guardrails: Quantify fraud loss, AML risk exposure, and program health on an ongoing basis — translating data into clear loss targets, thresholds, and recommendations.
Investigate anomalies and flag emerging fraud and AML risks before they become losses or compliance findings.
Build the Fraud & AML Foundation: Design and continuously refine fraud and AML policies and mitigations.
Own and scale fraud and AML operations across savings products, and lay the foundation for our future investments product.
Lead fraud and AML incident response — root cause, what we change, and how we prevent recurrence.
Craft clear, concise documentation — policies, procedures, decision proposals, and incident write-ups.
Serve as AML Compliance Officer: Serve as Rocket Money's AML Compliance Officer for bank partnership products, with support from our legal team and our parent company's legal, AML, and compliance teams.
Own and improve our BSA and AML program — day-to-day BSA/AML compliance, risk assessments, training, and SAR referrals — leveraging parent-company and cross-functional expertise.
Ensure ongoing compliance with the Bank Secrecy Act (BSA) and related regulations.
Lead annual independent testing and bank partner audits.
Partner & Cross-Functional Management: Serve as the primary fraud and AML point of contact with our bank and brokerage partners.
Partner with product, engineering, operations, data, finance, and legal to develop and refine risk controls and align on shared metrics, definitions, and trade-offs.
Present fraud and AML posture, decisions, and trade-offs to senior leadership.