Senior Manager, Firm Recognition

SK Battery America • New York, NY

1d • $210,000 - $225,000 • Hybrid

About The Position

We are seeking a Senior Manager, Firm Recognition to join our Firm. This position will be based in our New York office (hybrid). The Senior Manager, Firm Recognition coordinates the directory submission process for all legal directories including Chambers USA, Chambers Latin America, Chambers Global, Legal 500 and IFLR. This role will supervise the daily activity of department personnel and ensures operating needs are met. Provides problem solving assistance and participates in large department projects. Coordinates the directory submission process for all legal directories including Chambers USA, Chambers Latin America, Chambers Global, Legal 500 and IFLR. Coordinates with Asia and Europe offices on Chambers Global. Coordinates with US offices on Nationwide submissions. Ensures Firm submissions are in uniform format and of the highest quality. Interfaces regularly with directory editors and researchers to maintain and update 'best practices' for Firm submissions. Meets with directory editors regularly to maintain strong relationships and handle lobbying efforts as appropriate. Provides partners and global marketing group with guidance on directory strategies and processes, including suggested format, style, and content. Assists partners during directory interviews. Conducts research to determine the industry and legal directories that peer firms participate in. Compiles comparative analysis of Firm rankings versus those of peer firms and individuals. Provides regular updates to directories concerning new matters, personnel changes, and other noteworthy developments as appropriate. Thinks strategically about how to best position the Firm, our practices, and our individual partners in various submissions. Oversees Firm practice and biography updates for various directories. Fields inquiries from directories about events, awards, advertising, and sponsorship. Maintains a database of how we cooperate with each directory (send submissions, interviews, etc.) and publicize results (appears in internal publications and bios as appropriate). Handles any/all requests from partners to conduct practice-specific directory comparisons. Ensures current knowledge of Firm policies and practices, current knowledge of industry trends, and continued professional development for business services professionals. Participates in the interviewing, selection, and training process. Coordinates and oversees department projects, day-to-day operations, and long-range plans. Monitors time, attendance, overtime, and expense reports to ensure accuracy and compliance with Firm policies. Effectively utilizes the Firm's performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance. Oversees employees' work performance and provides guidance in the resolution of problems. Initiates disciplinary procedures in collaboration with the Human Resources Department. Recommends guidelines and practices to promote efficiency, effectiveness, excellent customer service, and improved employee relations, in alignment with the Firm's Core Values. Develops and communicates departmental guidelines and procedures. Ensures accurate and timely responses to requests for departmental services. Engages in strategic (i.e., long-range) planning by developing departmental goals and supporting objectives for assigned department(s). Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others. Manages Firm resources responsibly. Complies with and understands Firm operation, policies and procedures.

Requirements

• Knowledge of Marketing and Communications field and procedures
• Demonstrated experience with leading and supervising others
• Ability to defuse a tense situation
• Deals courteously/effectively with others
• Personally handles more complex issues/duties requiring independent exercise of discretion and judgment
• Current knowledge of industry best practices, trends and techniques
• Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint), with the ability to learn new software and operating systems
• Knowledge and implementation of the annual budget process
• Demonstrates effective interpersonal and communication skills, both verbally and in writing
• Demonstrates close attention to detail
• Excellent analytical, troubleshooting, organizational, and planning skills
• Ability to administer Firm policies and procedures
• Ability to handle multiple projects and shifting priorities
• Ability to handle sensitive matters and maintain confidentiality
• Ability to organize and prioritize work and delegate effectively
• Ability to work well in a demanding and fast-paced environment
• Ability to work well independently as well as effectively within a team
• Ability to use discretion and exercise independent and sound judgment
• Bachelor's degree
• Minimum of eight years experience of general Marketing/Communications law firm experience
• three years Directories experience
• one year supervisory experience

Nice To Haves

• Flexibility to travel
• Flexibility to adjust hours and work the hours necessary to meet operating and business needs

Responsibilities

• Coordinates the directory submission process for all legal directories including Chambers USA, Chambers Latin America, Chambers Global, Legal 500 and IFLR.
• Supervises the daily activity of department personnel and ensures operating needs are met.
• Provides problem solving assistance and participates in large department projects.
• Coordinates with Asia and Europe offices on Chambers Global.
• Coordinates with US offices on Nationwide submissions.
• Ensures Firm submissions are in uniform format and of the highest quality.
• Interfaces regularly with directory editors and researchers to maintain and update 'best practices' for Firm submissions.
• Meets with directory editors regularly to maintain strong relationships and handle lobbying efforts as appropriate.
• Provides partners and global marketing group with guidance on directory strategies and processes, including suggested format, style, and content.
• Assists partners during directory interviews.
• Conducts research to determine the industry and legal directories that peer firms participate in.
• Compiles comparative analysis of Firm rankings versus those of peer firms and individuals.
• Provides regular updates to directories concerning new matters, personnel changes, and other noteworthy developments as appropriate.
• Thinks strategically about how to best position the Firm, our practices, and our individual partners in various submissions.
• Oversees Firm practice and biography updates for various directories.
• Fields inquiries from directories about events, awards, advertising, and sponsorship.
• Maintains a database of how we cooperate with each directory (send submissions, interviews, etc.) and publicize results (appears in internal publications and bios as appropriate).
• Handles any/all requests from partners to conduct practice-specific directory comparisons.
• Ensures current knowledge of Firm policies and practices, current knowledge of industry trends, and continued professional development for business services professionals.
• Participates in the interviewing, selection, and training process.
• Coordinates and oversees department projects, day-to-day operations, and long-range plans.
• Monitors time, attendance, overtime, and expense reports to ensure accuracy and compliance with Firm policies.
• Effectively utilizes the Firm's performance management process to communicate performance expectations, monitor performance, coach employees, and manage unsatisfactory performance.
• Oversees employees' work performance and provides guidance in the resolution of problems.
• Initiates disciplinary procedures in collaboration with the Human Resources Department.
• Recommends guidelines and practices to promote efficiency, effectiveness, excellent customer service, and improved employee relations, in alignment with the Firm's Core Values.
• Develops and communicates departmental guidelines and procedures.
• Ensures accurate and timely responses to requests for departmental services.
• Engages in strategic (i.e., long-range) planning by developing departmental goals and supporting objectives for assigned department(s).
• Demonstrates effective interpersonal, written and verbal communication skills to facilitate effective work relationships with others.
• Manages Firm resources responsibly.
• Complies with and understands Firm operation, policies and procedures.

Benefits

• Competitive salaries and year-end discretionary bonuses.
• Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
• Generous paid time off.
• Paid leave options, including parental.
• In-classroom, remote, and on-demand learning and professional development opportunities.
• Robust well-being classes and programs.
• Opportunities to give back and make an impact in local communities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior