Senior Manager - Finance OD & Tech Labor

VSP Vision Care•Remote GA, GA

10d•$88,200 - $142,800

About The Position

Responsible for the strategic oversight and operational excellence of Optometrist (OD) and tech labor for multiple lines of business. Leverage analytics to manage the OD scheduling team and ensure labor is scheduled in the right stores on the right days, maximizing supply to meet patient demand impacting doctor effectiveness, exam availability, and patient flow, which are critical to achieving exam revenue, profit, and patient service objectives. Improve operations and drive sustained growth through effective labor management and data-driven decision-making.

Requirements

Bachelor’s degree in Finance, Marketing, Statistics, Economics or a related field or equivalent experience.
Minimum of 1 additional year of experience related to functional area.
Minimum of 3 years of management experience with responsibilities for hiring, training, assigning work and managing performance of direct reports
Strong critical thinking skills, with an understanding of analytical concepts and techniques
Proficient in Microsoft Excel, Power BI, Power Point and SQL
Experience working with large data sets
Experience with financial analysis
Professional written and verbal communication as well as interpersonal skills

Nice To Haves

8+ years of experience in workforce planning, labor analytics, healthcare operations, or financial planning and analysis.
Advanced expertise with SQL, Power BI, Tableau, and Excel-based financial modeling.
Experience developing labor models, demand forecasts, and capacity planning solutions.
Proven ability to lead analytical teams and influence senior leaders through data-driven insights.
Experience in healthcare, provider operations, clinical staffing, or telehealth environments preferred.
Strong understanding of labor budgeting, compensation modeling, and workforce optimization strategies.
Experience implementing scheduling and workforce management technologies.
Lean Six Sigma, analytics, or project management certifications are a plus.

Responsibilities

Execute doctor labor model and drive overall doctor effectiveness.
Lead the labor scheduling team in using data and analytics to optimize schedules, aligning staff with patient demand, maximizing patient flow, and ensuring full exam availability.
Lead, mentor, and develop a team of analysts, ensuring they have the tools and skills necessary to provide the data and insights that support all core functions, including labor management, OD scheduling, and financial modeling.
Support doctor practices through efficient operations in the areas of exam management, continual improvement of processes and metrics, and strategic priorities like telehealth across lines of business and affiliations such as employed, PC, etc.
Develop and enhance processes that map doctor supply to patient demand to achieve and sustain financial and patient service objectives.
Analyze OD pay rates and model compensation structures to ensure financial discipline.
Partner with cross functional teams and field leaders to support doctor programs and ensure corporate initiatives are successful and implemented according to roll out schedules.
Partner with Field and Clinical teams to analytically define where there are misalignments with doctor supply and patient demand
Create and define most important OD metrics to drive exam availability, doctor effectiveness, exam growth, and doctor satisfaction across multiple lines of business and affiliations.
Create and manage reporting and dashboards that support corporate, field, and clinical leadership teams in key decision making.
Ensure key value drivers are tied to patient demand, understanding consumer behavior with visibility into the appointment book.
Manage the financial model, equipment budget, and provide data to support recommendations for key investments like eye exam equipment, exam lanes, etc.
Identify and initiate solutions to business opportunities that impact sales and patient service.
Lead the OD & Tech labor budgeting process and justify related expenses.