Senior Manager – Finance Managed Services (Open)

Pwc UK•London, ON

4d•Hybrid

About The Position

PwC’s Finance Managed Services (FMS) team is growing rapidly as clients increasingly seek innovative, tech-enabled and insight-driven support to transform their finance operations. Our team has been successful in winning and delivering multiple global Finance Managed Services, and we have an exciting ambition. As a Senior Manager in our FMS team, you will help shape the delivery of managed finance services for our clients. You will be joining a team that has grown over the past year and has developed a culture of innovation, market disruption and entrepreneurialism. You will lead the design and delivery of scalable, resilient, and cost-effective finance service models that combine operational excellence with strategic insight. We focus on reimagining our clients’ finance operating and delivery models. Our FMS solutions are designed to be 'plug and play', offering clients scalable capabilities that can be deployed and adjusted over time, providing a flexible alternative to expanding in-house finance teams. We leverage leading cloud-based finance systems, such as Sage Intacct, and a range of other systems tailored to specific industries or business sizes. We foster a dynamic culture, encouraging feedback, creativity, and inclusion. We value diversity of thought and experience, and we are looking for talented, driven and intellectually curious professionals who are entrepreneurial, collaborative, and motivated by challenge.

Requirements

A deep understanding of core finance processes (e.g. Record to Report, Order to Cash, Procure to Pay, and FP&A) and how they operate within a managed service environment
A proven track record working on complex finance operations, outsourcing or managed services engagements or finance transformation and ERP projects. This would ideally include Finance Operating Model design; Finance process design and run; Shared Services Centres and Outsourcing experience
Experience working with Shared Services or Global Business Services (GBS) models
Practical knowledge of leading ERP platforms (e.g. SAP, Oracle, Workday) and how to leverage them for service efficiency and automation.
Strong commercial and contract management expertise, including pricing models and service governance frameworks
Strong stakeholder management and relationship-building skills, both internally and with clients
The ability to influence senior stakeholders, including Finance Leads, Finance Directors and CFOs
Strong problem-solving and delivery skills, with a passion for innovation, automation, and digital enablement
A collaborative leadership style that empowers teams and fosters capability development
The ability to thrive in a dynamic, fast-paced environment and adapt to changing business needs
Excellent verbal and written communication skills, with the ability to explain complex and technical concepts in simple, accessible language
A passion for understanding client strategies and requirements, and a drive to build scalable, robust, and forward-thinking finance solutions

Responsibilities

Leading end-to-end design and delivery of finance managed services
Playing an active role in managing and developing senior finance client relationships, including interactions with CFOs, Group Finance Directors and Finance Leads
Developing commercial proposals and shaping operating models that align with client needs, compliance requirements, and transformation goals
Overseeing multi-disciplinary delivery teams (onshore and offshore), driving performance against KPIs, SLAs, and contractual commitments
Shaping and developing client deliverables
Driving and proactively supporting the management of client engagements, supporting a Director or Partner
Applying digital technologies such as workflow tools, analytics platforms, and automation (RPA/AI) to continuously enhance delivery
Supporting pursuit activity by contributing to bids, proposals, and solution design sessions
Coaching, mentoring, and developing team members, fostering a culture of continuous learning
Managing commercial performance of engagements, including contract profitability and growth
Be actively involved in business development activities to identify and research opportunities on new / existing clients
Working closely with colleagues across our Finance Transformation and ERP team closely aligning our FMS work with wider Finance Transformation projects