Sr Mgr, External Affairs USH

NBCUniversal•Universal City, CA

About The Position

The Senior Manager, External Affairs shapes and executes strategies that strengthen Universal Studios Hollywood’s operations and reputation in California. As the Theme Parks’ primary on-the-ground external affairs leader, this role drives proactive engagement with local and state elected officials, government agencies, and industry associations. It collaborates with Universal Destinations and Experiences, Comcast and NBCUniversal State & Local Government Affairs, Corporate Communications, and Global Real Estate to support initiatives that drive growth strategies for the destination. The position develops and delivers local government relations strategies affecting park operations, builds and maintains relationships with industry peers and associations, advocates for theme park priorities, and positions the company as a trusted regional partner and employer of choice. The role also protects and advances the corporate brand in a fast-paced, high-visibility environment.

Requirements

  • Bachelor’s degree in Political Science, Public Relations, Communications, Business Administration, or a related field.
  • 10+ years of legislative, community relations, government, or external affairs experience, or an equivalent combination of education and experience.
  • Strong judgment and ability to identify, assess, remediate, and execute external affairs strategies.
  • Strong organizational skills and ability to prioritize issues management.
  • Effective verbal and written communication and presentation skills.
  • Ability to interact with and influence all levels of the organization, community organizations, and elected officials effectively.
  • Consistent attendance is required.

Responsibilities

  • Research and track local ordinances and state legislation concerning tourism, transportation, park operations, and business regulation, and provide briefing papers to internal stakeholders.
  • Use relevant information to align, navigate, and execute Universal’s relationship strategy in accordance with government proceedings.
  • Partner with business units on local issues and response efforts for Universal Studios Hollywood, including analysis, monitoring, escalation, and on-the-ground coordination.
  • Manage business and industry association relationships throughout Los Angeles and California, including board membership, sponsorship, and issues management.
  • Build and maintain relationships with community stakeholders and leaders, positioning Universal Studios Hollywood as a business leader and partner.
  • Ensure compliance with government laws for hosting events and with Comcast Political Affairs Guidelines.
  • Support business-unit strategic plans for park initiatives, including community impact, neighborhood engagement, and Universal Studios Hollywood corporate communications.
  • Engage with local and state regulatory agencies and key internal stakeholders to support operational efficiencies and compliance.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid leave
  • Tuition reimbursement
  • Other discounts and perks
  • Bonus eligibility
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