Sr Manager, External Affairs USH

NBCUniversal•Universal City, CA
•Hybrid

About The Position

The Senior Manager, External Affairs shapes and executes strategies to strengthen Universal Studios Hollywood’s operations and reputation in California. As the Theme Parks’ primary on-the-ground external affairs leader, this role drives proactive engagement with local and state elected officials, government agencies, and industry associations. The role collaborates with Universal Destinations & Experiences, Comcast and NBCUniversal State & Local Government Affairs, Corporate Communications, and Global Real Estate to support initiatives that advance destination growth. It develops and delivers local government relations strategies affecting park operations, builds relationships with industry peers and associations to advocate for theme park priorities, and positions the company as a trusted regional partner and employer of choice. The leader protects and advances the corporate brand in a fast-paced, high-visibility environment. This position is hybrid and generally requires working from the office at least four days per week. It is eligible for company-sponsored benefits and is bonus eligible. The stated salary range is $110,000–$140,000.

Requirements

  • Bachelor’s degree in Political Science, Public Relations, Communications, Business Administration, or a related field.
  • 10+ years of legislative, community relations, government, or external affairs experience, or an equivalent combination of education and experience.
  • Strong judgment and ability to identify, assess, remediate, and execute external affairs strategies.
  • Strong organizational skills and ability to prioritize issues management.
  • Effective verbal and written communication and presentation skills.
  • Ability to interact with and influence all levels of the organization, community organizations, and elected officials.
  • Consistent attendance is a job requirement.

Responsibilities

  • Research and track local ordinances and state legislation affecting or supporting tourism, transportation, park operations, and business regulation; provide briefing papers to internal stakeholders.
  • Use legislative and regulatory information to align, navigate, and execute Universal’s relationship strategy in accordance with government proceedings.
  • Partner with business units on local issues and response efforts for Universal Studios Hollywood, including analysis, monitoring, escalation, and on-the-ground coordination.
  • Manage business and industry association relationships throughout Los Angeles and California, including board membership, sponsorship, and issues management.
  • Build and maintain relationships with key community stakeholders and leaders to position Universal Studios Hollywood as a business leader and partner.
  • Ensure compliance with government laws when hosting events, following Comcast Political Affairs Guidelines.
  • Support business-unit strategic plans for park initiatives, including community impact, neighborhood engagement, and corporate communications.
  • Engage with local and state regulatory agencies alongside key internal stakeholders to support operational efficiency and compliance.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid leave
  • Tuition reimbursement
  • Other discounts and perks
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