Senior Manager, Experiential Ops & Production

Wasserman•Brooklyn, NY

About The Position

THE·TEAM is proud to provide representation and marketing services to talent, brands and properties across 28 countries and more than 70 cities worldwide. Our brands and properties group partners with iconic brands and rights holders to turn relevance into revenue through integrated strategy and consulting, creative, live experiences and commercialization. We help clients understand, connect to and inspire global audiences by bringing together brands, properties and talent/creators to build meaningful relationships that drive measurable business outcomes. Shaped by our belief in the unifying power of sports, music and entertainment, THE·TEAM leads with intelligence, ideas and influence. For more information, please visit the.team . Job Overview: The Senior Manager on the New Business and Internal Opportunities team services a range of clients and event deliverables. As THE TEAM has grown and expanded, so too has the need to service clients who are interested in adding Experiential Marketing to their scope. Working across new business proposals, creating events based off vague briefs and working in the grey is part of what this team does! This team works with nearly all other departments and is looking for its next rock star. The Senior Manager is an integral position on the Experiential team and responsible for overseeing the successful delivery of various aspects of agency projects, from brief to execution. This role will ensure that all project relevant resources including operations and logistics are allocated and delivered on-time, on-budget and of a quality expected by THE TEAM and its clients. Additionally, this role will contribute to the department operations, processes, budgeting (for live projects and pitches), agency quality control, third-party supplier management as well as continually mentoring and developing the Production Team members.

Requirements

Minimum of a Bachelor's Degree
4 – 7 years relevant / increasing operations experience (preferably in the experiential, sports or entertainment field)
Ability to remain calm under pressure, work on multiple projects simultaneously and achieve deadlines
Demonstrate an in-depth understanding of the experiential landscape and proven ability to deliver projects from the ground up
Confidence to present and communicate with senior clients as well as the ability to independently craft complex, nuanced written communications for internal and external outreach
Capable of navigating tough issues and influencing those involved toward a desired outcome
Must be comfortable working as an integral part of a team environment
Continuously demonstrates solution-oriented mentality
Lead and inspire other team members, generate positive morale
Ability to multi-task and prioritize workload while coordinating with others to proactively meet deadlines
Strong attention to detail and highly organized
Thrive in a fast-paced environment and possess a ‘can-do’ attitude at all times

Nice To Haves

Agency experience preferred

Responsibilities

Responsible for overseeing and managing various elements of large-scale projects from planning through execution
Work in a collaborative manner with all account teams to ensure flawless project delivery against the client’s objectives and agreed budget
Manage vendor relationships with audio, lighting, staging, fabrication, graphics, digital technology, venues, labor, and other project executional vendor partnerships as necessary to ensure that all agency suppliers meet THE TEAM standards of sustainability, ethical purchasing, diversity, quality control and pricing structure
Regular communication with agency team and client team regarding roles and responsibilities, budget, schedules, and project status
Develop, manage and reconcile project budgets of $500k+, responsible for ensuring that projects are correctly budgeted for and meet expected financial targets
Develop production schedules, run of shows, and enforce deliverable dates key to program success
Responsible for building and maintaining effective client relationships, ensuring that all client needs are addressed in a timely fashion throughout the duration of projects
Manage and develop relationships with trusted suppliers and third parties, throughout the duration of the project
Manage the working team across a client account, provide guidance and leadership, communicate a vision, and challenge the team to achieve goals
Create a positive, collaborative, teamwork environment based on the company culture and values
Promote our team environment and provide work direction and guidance including coaching, professional development and training; guides team on deliverables, and establishes best practices with project management
Cultivate account-specific collaboration and has awareness of nuances within individual account teams and continually guides and evolves team process, serving as a trusted resource on integrated teams
Contribute to business development efforts for new revenue opportunities with existing clients and potential clients