Senior Manager, Experience Centre & Event Marketing
About The Position
The Experience Center in Hong Kong Science Park is built to enable interaction, co-creation, and knowledge sharing, showcasing the latest I&T breakthroughs. It fosters cross-industry collaboration, encourages young talents, and presents compelling innovation stories for an immersive and inspiring journey. The successful candidate will oversee the Centre, elevate the visitor experience, and drive a wide spectrum of strategic initiatives. This includes ideating, planning, and delivering high-level flagship events, conferences, exhibitions, community engagement programmes, and new initiatives to support the continuous growth of the Corporation and enhance the vibrancy and diversity of the HKSTP community.
Requirements
- Bachelor’s degree preferably in Communications, Hospitality and Tourism, Marketing, Business Management or related disciplines
- At least 8 years of experience preferably in hospitality, customer and community service, event marketing or related fields and gained in sizable or multinational companies
- Minimum 3 years of managerial experience with proven leadership skills
- Proven track record in leading high‑level flagship events, curating content, managing visitor experience, and delivering professional stakeholder engagement
- Strong business acumen with solid understanding of global marketing trends, content marketing and digital engagement
- Excellent interpersonal, communication, problem‑solving and analytical skills
- A strong storyteller who is customer‑centric, innovative, and passionate about I&T and ecosystem building
- Energetic, collaborative, detail‑oriented and able to work under tight schedules with a strong ownership mindset
- Excellent command of written and spoken English and Chinese (including Cantonese and Putonghua)
Nice To Haves
- Higher education or professional qualifications with less experience will also be considered
Responsibilities
- Curate and deliver a professional and engaging visitor journey for VIPs, guests and visitors of the Experience Centre, including government officials, Chinese mainland and overseas delegations, policymakers, business leaders, academia, R&D experts, young generations and more.
- Oversee and ensure smooth daily operations of the Centre, including budget management, visit scheduling and coordination, stakeholder and contractor liaison, timely enquiry handling, visitor behaviour analysis and preparing monthly reports.
- Plan and drive periodic content revamp, showcase updates and the introduction of new tech innovations and experiences, driving continuous improvement to elevate the overall visitor experience.
- Lead and drive the overall strategy, design and execution of high‑quality, impactful B2B and B2C events, including flagship event EPIC, conferences, exhibitions and community engagement programmes etc, spanning ideation, content curation, brand positioning, budgeting, planning, execution and promotion.
- Develop impactful marketing and promotional assets.
- Research and analyse latest global marketing trends and insights.
- Perform any other duties as assigned by supervisors.
Benefits
- Unique Work.Live.Play.Learn culture in Hong Kong’s largest Innovation & Technology ecosystem
- 5-day work week, attractive annual leave and additional special leave
- Medical benefits including dental and annual check-up from Day-1, with extended coverage to dependent(s)
- Professional training and career advancement opportunities
- Accessible to various bus service with network across different locations in HK
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
251-500 employees
