Senior Manager, Estates, Registered Plans & Digitization (18-Month Contract)

VancityVancouver, BC
CA$122,400 - CA$151,200Hybrid

About The Position

As Senior Manager, Estates, Registered Plans & Digitization, you will lead large-scale operational modernization initiatives across estates, trust, registered plans administration, and enterprise document digitization. A core focus of this role is end-to-end project leadership overseeing complex, cross‑functional initiatives that improve service delivery, ensure regulatory compliance, and support over $30M in annual revenue. You will translate strategic priorities into executable roadmaps, manage interdependent workstreams, and drive change that enhances both member experience and operational efficiency. We are seeking a seasoned leader with strong project management, transformation, and people leadership experience within complex financial services environments.

Requirements

  • Bachelor’s degree in Business Administration, Finance, Project Management, or a related field
  • 8+ years of progressive experience within financial services operations, estates, trusts, or registered plans
  • 5+ years of people leadership experience leading professional or specialized teams
  • Demonstrated experience leading large-scale, cross‑functional projects or transformation programs
  • Proven ability to manage complex project timelines, risks, and stakeholder expectations
  • Strong knowledge of regulatory and compliance requirements within financial services
  • Experience applying structured project or change management methodologies

Nice To Haves

  • Experience delivering enterprise digitization or document management projects
  • Background in revenue‑generating operational environments within a financial institution
  • Exposure to Canadian estates, trust, or registered plans regulatory frameworks

Responsibilities

  • Leading multi‑year, cross‑functional projects to modernize estates, trust, and registered plans operations
  • Managing complex project roadmaps, timelines, dependencies, and delivery risks across multiple operational streams
  • Driving strategic change initiatives that improve scalability, efficiency, and member experience
  • Overseeing digitization projects for foundational banking documents, ensuring secure and compliant enterprise solutions
  • Partnering with technology, risk, legal, and operations teams to deliver integrated project outcomes
  • Monitoring regulatory requirements and embedding compliance into project design and execution
  • Building and coaching high‑performing teams to successfully deliver transformation initiatives
  • Tracking project performance, outcomes, and benefits realization to ensure sustained value

Benefits

  • Competitive rewards and benefits
  • Flexible benefit packages that can be tailored annually
  • 3-4 weeks of vacation per year, with additional days earned over time
  • 2 extra stat holidays, plus care days for personal or family illness
  • Health and dental benefits begin on your hire date, with three levels of coverage to choose from
  • Defined Benefit Pension
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