Senior Manager, ERP Systems & Applications

Hamilton Beach Brands, Inc.•Glen Allen, VA

2d•$124,779 - $151,517•Hybrid

About The Position

We are seeking an experienced ERP Systems Manager to provide technical and operational leadership for the company’s enterprise resource planning environment, with a primary focus on the implementation and ongoing support of Epicor Kinetic. The ERP Systems Manager will serve as a key IT leader responsible for translating business requirements into scalable ERP solutions, leading technical execution of the Kinetic program, and establishing a sustainable support model following implementation. This position requires a combination of ERP technical expertise, business-process knowledge, project leadership, and people leadership. The successful candidate will work closely with Finance, Supply Chain, Operations, Distribution, IT leadership, business stakeholders, and external implementation partners. This full-time, hybrid position is based at our corporate headquarters in Glen Allen, Virginia, and reports to the VP, Information Technology.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Business, Engineering, or a related field, or equivalent relevant professional experience.
Extensive experience implementing and supporting enterprise resource planning (ERP) systems.
Strong knowledge of ERP architecture, configuration, integrations, data migration, testing, deployment, and ongoing application support.
Proven ability to lead technical teams and coordinate work across internal teams, consultants, and technology partners.
Strong understanding of core business processes, including finance and accounting, order management, procurement, inventory, manufacturing, supply chain, warehousing, and distribution.
Experience partnering with business leaders to translate business requirements into effective technical solutions.
Strong project management, problem-solving, communication, and organizational skills.
Ability to manage competing priorities and collaborate across teams in a complex, global business environment.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Primary focus on the implementation and ongoing support of Epicor Kinetic.

Responsibilities

Lead ERP architecture, configuration, technical design, and integration decisions for the Epicor Kinetic environment.
Translate business priorities into ERP solutions that support reliable operations, security, and the company’s technology strategy.
Partner with IT and business leaders to shape the ERP roadmap, prioritize investments, and evaluate opportunities for improvement.
Lead day-to-day technical delivery of the Kinetic implementation, working closely with Epicor consultants, project leadership, and functional teams.
Guide configuration, testing, issue resolution, cutover preparation, and deployment readiness to support a successful launch.
Champion standard Epicor capabilities and evaluate customization based on business value, complexity, and long-term support needs.
Communicate technical decisions, delivery risks, and recommendations clearly to project and IT leadership.
Partner with Finance, Supply Chain, Operations, Distribution, and other business teams to translate requirements into practical ERP solutions.
Lead discussions to identify process gaps, simplify workflows, and improve consistency across business functions.
Help stakeholders evaluate tradeoffs between business requirements, standard system capabilities, and customization.
Oversee ERP integrations with enterprise applications, warehouse systems, EDI platforms, and reporting tools to support dependable data flow.
Lead the technical work for data migration, validation, and reconciliation to support accurate conversion and business readiness.
Establish clear ownership, monitoring, and controls for integrations and data quality.
Build an effective ERP support model with clear processes for prioritizing production issues, enhancements, and technical work.
Guide the transition from implementation to ongoing support while balancing project milestones and business continuity.
Establish documentation, knowledge sharing, and cross-training practices that strengthen team coverage and support reliability.
Support change and release management practices that keep the ERP environment stable as business needs evolve.
Lead and develop ERP technical resources, setting clear priorities, responsibilities, and expectations.
Coordinate internal teams and consulting partners to deliver agreed milestones and resolve resource or delivery challenges.
Manage technical relationships with Epicor and other ERP partners, including consultant deliverables and performance.
Build internal ERP expertise through coaching, collaboration, and effective knowledge transfer from implementation partners.