About The Position

FASHIONPHILE is revolutionizing the ultra-luxury fashion experience by creating a sustainable alternative that extends the product lifecycle and increases accessibility. As they aim to become the world's most sought-after brand in luxury re-commerce, they recognize their team members are key to their success. The company values diversity in its people, perspectives, and products, believing it fosters the creativity and innovation needed to achieve their mission and support customers through both in-person and digital omni-channel experiences. This role is for individuals who embrace change, are authentic, and seek to make an impact. The Senior Manager Enterprise Portfolio & Strategy Execution leads a cross-functional enablement team to help the Chief Customer Organization (CCO) advance priorities with greater clarity, speed, and discipline. This role provides shared capabilities across Marketing, Customer Experience, Experience Optimization, and other CCO functions without removing outcome ownership from accountable leaders. Key responsibilities include leading the Strategy Activation function, defining its service model, and aligning team capacity to the CCO's highest-value needs. The role involves designing and facilitating intake, prioritization, planning, and review cycles, providing leaders with clear insights into demand, value, dependencies, readiness, risk, and capacity. It also encompasses overseeing change-impact assessment, communications, training, launch readiness, adoption support, knowledge-base development, and lessons learned. Additionally, the position involves establishing practical approaches for business acceptance, QA partnership, decision records, documentation, and reusable playbooks. The role also requires maintaining coordinated visibility of CCO vendors, contracts, renewals, statements of work, commitments, utilization, and budgets, while supporting vendor reviews, financial planning, business cases, and renewal decisions. Ensuring approved work has adequate support from business, Technology, Engineering, Data, UX, QA, vendors, and operations is crucial. The Senior Manager will partner with technical leaders to secure and align resources through various planning processes and resolve cross-functional gaps, clarify ownership, and escalate decisions that jeopardize outcomes. A significant part of the role involves managing, coaching, and developing a team of enablement practitioners, setting clear expectations, allocating work, reviewing quality, strengthening capabilities, and fostering a culture of practical problem-solving, service, speed, and measurable impact.

Requirements

  • Bachelor's degree or equivalent combination of education and relevant experience
  • 8+ years of progressively responsible experience in business operations, product operations, portfolio or initiative enablement, transformation, business analysis, change enablement, technical program delivery, or related work
  • Experience leading a shared or cross-functional enablement capability serving multiple business functions
  • Experience facilitating portfolio intake, prioritization, planning, and capacity decisions
  • Experience aligning business priorities with Technology, Engineering, Data, UX, QA, and external-partner capacity
  • Experience leading complex cross-functional initiatives and removing organizational blockers
  • Experience overseeing change readiness, communications, knowledge management, or quality practices
  • Experience managing and developing professionals in a matrixed environment
  • Experience supporting vendor, contract, budget, or business-case processes

Responsibilities

  • Leading the Strategy Activation function, establish its service model, and align team capacity to the highest-value needs across the CCO organization.
  • Designing and facilitate recurring intake, prioritization, planning, and review cycles. Provide leaders with clear views of demand, value, dependencies, readiness, risk, and capacity.
  • Overseeing change-impact assessment, communications, training, launch readiness, adoption support, knowledge-base development, and lessons learned.
  • Establishing practical approaches for business acceptance, QA partnership, decision records, documentation, and reusable playbooks.
  • Maintaining coordinated visibility to CCO vendors, contracts, renewals, statements of work, commitments, utilization, and budgets.
  • Supporting vendor reviews, financial planning, business cases, and renewal decisions while functional leaders retain vendor strategy, commercial approval, and outcome accountability.
  • Ensuring approved work has the right business, Technology, Engineering, Data, UX, QA, vendor, and operational support.
  • Partner with technical leaders to secure and align resources through pod, Agile, sprint, quarterly-planning, and capacity processes.
  • Resolving cross-functional gaps, clarify ownership, and escalate decisions that threaten outcomes.
  • Managing, coaching, and developing a team of enablement practitioners. Set clear expectations, allocate work across functions, review quality, strengthen analytical and change capabilities, and build a culture focused on practical problem solving, service, speed, and measurable impact.

Benefits

  • Medical, Dental and Vision Coverage
  • FSA options for Medical, Dependent Care & Commuter Benefits
  • Paid Time off, Paid Sick Time, and Paid Holidays
  • 401(k) with generous match program
  • Free Life Insurance and AD&D
  • Long-Term Disability Insurance
  • Employee Discount
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