Senior Manager Enterprise PMO

Dufry Careers•BETHESDA, MD

5d•Hybrid

About The Position

The Senior Manager of PMO ensures portfolio and project management across the organization through resource allocation, budget management, and governance oversight. This role is crucial for managing CAPEX resource loading and budget allocation across the project portfolio, ensuring accurate forecasting, tracking, and reporting of capital expenditures aligned with organizational financial planning cycles. The position also involves overseeing the Portfolio and Project Management (PPM) system administration, maintaining data integrity, accurate project tracking, and effective utilization of PPM tools and reporting capabilities. Additionally, the role focuses on developing and maintaining project intake and governance processes, providing portfolio-level reporting and analytics to leadership, leading resource capacity planning and allocation, conducting financial analysis, maintaining PMO standards, and driving continuous improvement of PMO processes.

Requirements

Minimum of 6 years of experience engaged in PMO operations or portfolio management
3-5 years of Hospitality, F&B and/or Retail experience
Training that leads to a strong understanding of project management methodologies, best practices, and industry standards
Demonstrated experience in CAPEX budgeting, financial planning, and resource management
Advanced proficiency in PPM software and tools, as well as Microsoft Excel for financial analysis and reporting
Ability to drive results through collaboration rather than direct control
Demonstrated experience managing multiple concurrent projects and prioritizing resources across competing initiatives; strong organizational skills with keen eye for detail
Ability to quickly understand existing processes, relationships, and organizational dynamics
Proven ability to identify, assess, and mitigate project and organizational risks
Systematic approach to documenting processes, decisions, and lessons learned for future reference
Business acumen and also has the mindset required to understand the long-term implications of PMO planning and to advance the organization’s goals
Demonstrated history of understanding the needs of the business, stakeholders, the employee population and individual circumstances
Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals

Nice To Haves

A bachelor’s degree in a program related to the functional area can count for 3 of the six-year requirement

Responsibilities

Manages CAPEX resource loading and budget allocation across the project portfolio, ensuring accurate forecasting, tracking, and reporting of capital expenditures aligned with organizational financial planning cycles
Oversees portfolio and project management (PPM) system administration, maintaining data integrity, accurate project tracking, and effective utilization of PPM tools and reporting capabilities
Develops and maintains project intake and governance processes, including business case evaluation, project prioritization, and approval workflows
Provides portfolio-level reporting and analytics to leadership on project health, resource utilization, budget performance, pipeline forecasting, and portfolio capacity
Leads resource capacity planning and allocation across the project portfolio, identifying conflicts, optimizing utilization, and coordinating cross-functional staffing with business leaders
Conducts financial analysis including budget vs. actual variance reporting, run-rate projections, and ROI tracking; partners with Finance on accurate capital planning, project cost tracking, capitalization compliance, and alignment between project budgets and financial systems
Maintains PMO standards, methodologies, templates, and best practices for consistent project execution
Provides oversight and coaching to project managers on project planning, scheduling, budgeting, risk management, and PPM system utilization
Drives continuous improvement of PMO processes, tools, and reporting capabilities through feedback analysis, benchmarking, and implementation of industry best practices