Senior Manager, End User Computing

DraftKings•Boston, MA

About The Position

At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together. The Crown Is Yours As the Senior Manager of End User Computing, you'll define and execute the strategy for the platforms that power a modern, secure, and seamless digital workplace. In this role, you'll lead the evolution of endpoint management by advancing automation, standardization, and engineering excellence, creating technology experiences that scale with our business while strengthening security and operational resilience. Working across Security, Identity, IT Services, and business teams, you'll deliver workplace capabilities that improve productivity, simplify operations, and support the adoption of emerging technologies.

Requirements

At least 8 years of experience in End User Computing, Endpoint Engineering, Workplace Technology, or a related discipline, including experience leading technical engineering teams.
Track record managing enterprise endpoint environments at scale, including device management, endpoint security, and workplace technology services.
Deep expertise with Microsoft Intune and strong experience managing Apple devices through Jamf Pro.
Experience supporting mobile device management, bring-your-own-device programs, and modern endpoint management practices.
Familiarity with application packaging, deployment, and lifecycle management across Windows and macOS platforms.
Strong understanding of endpoint security, compliance, device governance, and Zero Trust principles.
Experience using automation, scripting, and APIs to improve operational efficiency and platform maturity, with the ability to build engineering operating models that emphasize automation, standardization, and continuous improvement.
Strong communication, stakeholder management, and cross-functional leadership skills, with experience working in regulated environments and partnering with Security, Identity, IT Services and Support, and Compliance teams.

Responsibilities

Lead and develop a team of engineers responsible for endpoint platforms, application deployment, and device lifecycle management.
Provide strategic leadership for the engineering, governance, and evolution of enterprise endpoint platforms supporting more than 12,500 managed endpoints.
Lead the modernization of End User Computing by advancing automation, self-service capabilities, platform scalability, and engineering best practices.
Establish engineering standards, operating practices, key performance indicators, service level agreements, and operational metrics that improve platform reliability, consistency, service quality, and engineering effectiveness.
Lead application deployment and lifecycle management across Windows and macOS while developing scalable processes that support software onboarding, AI-enabled tools, and emerging workplace technologies.
Partner with Information Security to maintain secure-by-design endpoint architectures, compliance standards, and device governance controls.
Collaborate with Security, Identity, and IT Services and Support teams to strengthen endpoint security, improve employee experiences, and increase operational resilience.
Build trusted partnerships with Lottery, Retail, and Casino teams to deliver endpoint solutions that support business-critical operations.
Manage vendor relationships, licensing, and lifecycle planning for endpoint technologies while evaluating emerging technologies that improve workforce productivity, endpoint management, and the digital workplace experience.