Senior Manager, eDiscovery Analysts
About The Position
We are BLG: Canada’s Law Firm. Our culture is one of vigilance and curiosity, Firm-wide collaboration, unfailing mutual respect and dedication. We pride ourselves on having standout talent and delivering an exceptional client experience. We are a future-minded Firm delivering high-value advice and known for our unwavering commitment to innovation, diversity and inclusion, community involvement and talent development. Learn more about us at www.blg.com. BLG’s national eDiscovery Group is recruiting for a resourceful individual with a growth mindset that can help solve for today while building for the future. Come experience the momentum with BLG! As a key member of our national eDiscovery Group, you will collaborate with eDiscovery lawyers, Analysts, Case Managers, law clerks, and legal support professionals to deliver exceptional service to clients while building your expertise within a leading and growing practice at Canada's premier full-service law firm. From the start, you will have access to exceptional opportunities, working with a supportive team focused on providing you with meaningful opportunities to tailor your career path in order to reach your full potential.
Requirements
- Post-secondary degree or diploma, or equivalent practical experience supporting the essential requirements of the role.
- Minimum eight (8) years of hands-on eDiscovery, litigation support, digital evidence management or similar experience, ideally in a law firm, professional services firm or eDiscovery service provider environment.
- Demonstrated experience supervising, mentoring or coordinating the work of analysts, litigation support professionals, vendors or project teams.
- Advanced knowledge of RelativityOne, including processing and ingestion, workspace administration, analytics, productions and database maintenance.
- Strong understanding of the EDRM and defensible eDiscovery methodologies, including collection, processing, review, analytics, production, privilege protection and data disposition.
- Experience with analytics and machine-learning strategies, including TAR/CAL, email threading, near-duplicate detection and review optimization.
- Familiarity with other commonly used ESI processing and review platforms is an asset.
- Relativity Certified Administrator, Relativity Analytics Specialist or similar certification is strongly preferred.
- Strong knowledge of Microsoft 365, Microsoft Office and common enterprise data sources, with familiarity with collaboration tools, cloud repositories and emerging generative AI tools.
- Excellent client service orientation, judgment, organization, time management, attention to detail and ability to manage multiple priorities under tight deadlines.
- Strong communication, collaboration and consultation skills, with the ability to translate legal, technical and operational requirements for diverse stakeholders.
- Ability to think strategically and innovatively while delivering practical, repeatable and defensible solutions.
Nice To Haves
- Familiarity with other commonly used ESI processing and review platforms is an asset.
- Relativity Certified Administrator, Relativity Analytics Specialist or similar certification is strongly preferred.
- Strong knowledge of Microsoft 365, Microsoft Office and common enterprise data sources, with familiarity with collaboration tools, cloud repositories and emerging generative AI tools.
Responsibilities
- Manage, mentor and support the eDiscovery Analyst Team, including work allocation, coaching, quality review, training, capacity monitoring and contribution to performance and development discussions.
- Provide senior technical support across the EDRM, including identification, preservation, collection, processing, review, analysis and production of electronically stored information.
- Administer and oversee RelativityOne workspaces, including scripting, permissions, fields, views, layouts, searches, indexes, batches, coding panels, analytics, productions and workspace maintenance.
- Design, execute and validate analytics workflows, including email threading, near-duplicate identification, concept clustering, categorization, structured analytics, TAR/CAL and other machine-learning or AI-assisted review workflows.
- Develop and apply quality control protocols for data processing, loading, searching, analytics, privilege protection, confidentiality, privacy, production and deliverables.
- Monitor usage of cloud-based eDiscovery tools and workspaces to support cost control, efficient storage practices, timely archival, database close-out, defensible data retention and appropriate use of platform functionality. Work with vendors to ensure efficient and cost effective service delivery.
- Work with BLG IT, Information Security, Privacy and other business services teams to ensure eDiscovery platforms and workflows operate efficiently while complying with Firm technology, security, privacy and data governance policies.
- Provide practical guidance and troubleshooting to internal eDiscovery Team on eDiscovery workflows, Relativity functionality, analytics, review design and production requirements.
- Partner with eDiscovery leadership to develop best practices, standard operating procedures, templates, reporting, workflow improvements and recommendations for new or enhanced eDiscovery tools.
Benefits
- A hybrid working environment with technology reimbursements to support digital working
- Certification in Legal Project Management (LPM)
- Access to our market leading mentoring program
- A talent development framework that helps you develop your desired career path, including access to training and continued education opportunities
- Exceptional workplace diversity and inclusiveness programs
- A competitive compensation and benefits package, access to wellness platforms and programs, and a day off to volunteer in your community
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
