Senior Manager, Digital Services Financial Operations-Center of Excellence, Remote
About The Position
This role is responsible for creating the Digital Financial Operations (FinOps) function, establishing the operating model, standards, and cadence needed to deliver accurate, timely, and decision‑ready financial insights. The Senior Manager will lead a team of 3–5 junior resources across the U.S. and India, partnering with Digital Operations leadership to drive automation and standardization across financial reporting and planning processes. This role reports to the Corporate Vice President, Digital Operations. In conjunction with the CVP, Digital Operations, build a team to support content creation, quarterly forecasting & annual plan process and sales for primary stakeholders - Digital Leadership & Digital Operations Business Partners. Create materials for regular business cadence for the Digital leadership & executive audience, including biweekly leadership updates, monthly enterprise financial reviews, and regular all-practice updates.
Requirements
- Bachelor’s degree in Finance or Accounting.
- 8+ years of experience in FP&A, operations finance, or related roles.
- Prior experience in professional services, consulting, or technology services.
- Experience leading early‑career, distributed teams, inclusive of offshore resources.
- Experience in matrixed environment.
- Advanced proficiency in Excel; experience with enterprise planning, reporting, or BI tools (Workday, Adaptive, Power BI, preferred).
Nice To Haves
- Strong organizational skills with the ability to manage multiple priorities in a fast‑paced environment.
- Strong people leadership, coaching, and performance management.
- Financial acumen.
- Process improvement, automation mindset, and attention to data quality.
- Executive‑level communication and presentation skills.
- Cross‑functional collaboration and stakeholder influence.
Responsibilities
- Lead quarterly forecast cycle and annual budget process in collaboration with Capability, Industry and Regional Operations Business Partners, including timeline management, preparing supporting analysis, assumption tracking, and executive‑level materials.
- Oversee preparation of regular and ad-hoc analyses on key performance indicators (i.e., revenue pacing, pipeline health, backlog trends, profit margins, utilization) and interpret metrics in the context of targets and forecasts.
- Own sales reporting, setting sales targets, tracking performance and commissions.
- Maintain and improve tools, models, and reporting infrastructure (e.g., forecasting models, backlog and capacity modeling).
- Ensure accuracy, consistency, and adherence to enterprise financial governance, taxonomy, and data standards.
- Partner with Enterprise FP&A, IT, and data teams to resolve data issues, implement enhancements, and support enterprise initiatives, representing Digital's point of view.
- Champion automation and process simplification to reduce manual effort and increase capacity.
Benefits
- medical, dental and vision coverage
- 401(k) plan with a generous employer match
- employee stock purchase plan
- generous Paid Time Off policy
- paid parental leave
- adoption assistance
- free annual health screenings and coaching
- bank at work
- on-site workshops
- ongoing programs recognizing major events in the lives of our employees throughout the year
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What This Job Offers
Job Type
Full-time
Career Level
Senior
