Senior Manager, Digital Product Strategy

CIBC • Toronto, ON

5d • Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

Our Digital Product Strategy team shapes the direction of high-impact digital banking experiences by connecting client needs, business priorities, and delivery planning. As a Senior Manager, Digital Product Strategy, you'll be a senior strategic voice on the team, owning the business case, roadmap, and initiative-level direction for some of our most complex and visible digital initiatives. You'll work 1-3 quarters ahead of delivery to ensure Product Owners have a clear, business-justified pipeline of work to execute against. In this role, you'll lead discovery, define initiative framing, and create high-quality epics that set squads up for success. You'll also partner closely with senior stakeholders to influence prioritization and investment decisions, while helping track benefits after launch. Given the scope of your mandate, you'll extend your expertise beyond your home squad by advising additional initiatives and mentoring junior and intermediate team members.

At CIBC we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement where you'll spend 1-3 days per week on-site, while other days will be remote.

Requirements

• 7+ years of experience in business analysis, digital product strategy, or a related discipline, ideally within financial services or another regulated environment.
• Strong track record of developing business cases, defining epics or similar initiative-level artifacts, and translating strategic priorities into roadmaps that delivery teams can execute with confidence.
• Ability to build credibility with senior business stakeholders and clearly articulate, support, and defend recommendations and business cases at the executive level.
• Working knowledge of agile ways of working, including Jira, epics and stories, story-writing standards, and INVEST principles, and can apply them effectively across a multi-squad environment.
• Experience mentoring or informally guiding colleagues and motivated to elevate team standards, share knowledge, and support the development of emerging talent.
• Bring your real self to work, and live our values - trust, teamwork, and accountability.

Responsibilities

• Lead the development of squad roadmaps, business cases, and benefit forecasts for high-impact digital banking initiatives, ensuring each initiative entering the backlog is supported by a clear and measurable business rationale.
• Author and facilitate discovery with Product Owners and stakeholders to define business direction, journey context, and initiative framing that guide requirements and support strong delivery outcomes.
• Own epics as a core deliverable by defining business objectives, success metrics, and scope early, while maintaining a high-quality bar for epic development across the team.
• Act as a primary business contact for senior stakeholders, translating delivery progress into clear business narratives and representing squad priorities in investment and prioritization discussions.
• Establish key performance indicators and success measures at the start of each initiative, then partner with analytics and measurement teams to assess results against the original business case.
• Provide guidance to other squads as needed, share best practices across the team, and coach junior and intermediate team members to strengthen overall capability.

Benefits

• competitive salary
• incentive pay
• banking benefits
• a benefits program
• defined benefit pension plan
• an employee share purchase plan
• a vacation offering
• wellbeing support
• MomentMakers, our social, points-based recognition program
• Purpose Day; a paid day off dedicated for you to use to invest in your growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed