Senior Manager - Digital Product Features & Experiences
About The Position
The Small Business Strategy and Cross Product Experiences team sits within the Small Business Card organization and is responsible for defining high impact strategies and for managing features, functions, and experiences that drive utility and growth for our Small Business customers. As Senior Product Manager of Digital Onboarding and Engagement, you will be responsible for delivering new, innovative digital journeys across our Card and Non-Card product portfolio to drive product education and engagement. This is a highly visible, cross-functional role focused on defining and launching the next generation of digital experiences. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
Requirements
- Senior Product Manager of Digital Onboarding and Engagement
Responsibilities
- Delivering new, innovative digital journeys across our Card and Non-Card product portfolio to drive product education and engagement.
- Defining and launching the next generation of digital experiences.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
