Sr Manager Digital Platforms

Trystar IncBurnsville, MN
61d

About The Position

Trystar is at the forefront of advancing power solutions, powered by a committed, dynamic team, tackling complex challenges, and creating innovative solutions. Safety and integrity aren’t just buzzwords for us—they are the north star guiding our mission to wow customers every day. Our power solutions are not only durable and unique, but also the result of serious teamwork from every corner of our organization. Every team member at Trystar plays for each other and strives to deliver unmatched value and 100% accuracy to our customers every single day. As a leader and pioneer in power solutions, we’re not just part of the power conversation—we’re shaping its future across diverse industry sectors, including healthcare, data centers, entertainment, education, government, and commercial construction, to name a few. We’re committed to growing and evolving our product lineup, staying at the top by embracing sustainable, resilient, and renewable energy solutions. Our cutting-edge headquarters in Faribault, MN, is partially solar- and wind-powered by our own microgrid. You’ll also find Trystar pushing boundaries at facilities in Troy, MI; Houston, TX; Merrimack, NH; Burnsville, MN; Murfreesboro, TN; Waukesha, WI; and Montreal, Quebec, Canada. Together, we are Trystar—powering the future and nurturing innovation for a brighter tomorrow. Trystar’s team members are our most important asset, and we are now seeking an Engineering Manager, Digital Platforms, with a primary focus on ERP and CRM platforms. In this pivotal role, you will be responsible for the strategy, management, and continuous improvement of our enterprise resource planning and customer relationship management systems across the organization. You will lead initiatives to optimize, integrate, and scale ERP and CRM solutions, ensuring these platforms support business operations, enhance process efficiency, and empower decision-making in alignment with our AI first strategy. You will collaborate with cross-functional stakeholders to understand business requirements and translate them into effective technical solutions and roadmaps for ERP and CRM. You will oversee system implementations, migrations, upgrades, integrations, and ongoing maintenance, while also manage vendor relationships and ensure alignment with Trystar’s IT and business strategies. Additionally, you will mentor and guide a team of business analysts and ERP & CRM engineers, establish best practices for data quality, security, and system usage, and champion user adoption and training efforts. This position requires a strategic thinker with deep expertise in ERP, CRM & related technologies, AI first mindset, strong leadership skills, and a proven track record of driving successful enterprise system transformations. It is a unique opportunity to shape the digital transformation of Trystar and deliver impact across our entire organization.

Requirements

  • Education: Bachelor’s degree in computer science, Information Technology, Business Administration, or a related discipline.
  • Experience implementing ERP, CRM, and digital platform projects in large global organizations, with more than 10 years of experience with minimum of five years in leadership role and at least one successful ERP migration.
  • Demonstrated leadership in guiding and developing teams within ERP and CRM environments, with a focus on driving high performance and ongoing improvement.
  • Expertise in collaborating with cross-functional leaders, influencing key decisions, aligning stakeholders, managing change, presenting to executives, and overseeing diverse and complex project portfolios.
  • Proficient in developing strategies, roadmaps, and project plans, managing large-scale ERP and CRM data projects, and ensuring effective planning, execution, and delivery to meet business goals.
  • Strong ability to resolve technical challenges, implement system improvements, and continuously enhance platform performance and user experience.
  • Excellent organizational skills, with the capacity to manage multiple tasks and priorities, and a strong attention to detail.
  • Willingness and ability to travel up to 20% for project-related activities and stakeholder engagement.

Nice To Haves

  • Familiarity with digital manufacturing and related systems like ERP, CRM, QMS etc. with Epicor & Salesforce as preferred.
  • Ability to troubleshoot technical issues and implement minor system enhancements.
  • Familiarity with basic AI concepts & strong proponent of AI in Digital Systems.
  • Passion for learning and optimizing technologies and user experiences.
  • Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
  • Strong interpersonal skills and highly resourceful in both team environments and building business relationships, Strategic mindset with a hands-on approach to problem-solving.
  • Willingness and ability to travel 20%.

Responsibilities

  • Serve as the strategic point of contact for all digital platform initiatives, with a particular focus on ERP, CRM & related solutions.
  • Collaborate with cross-functional teams to design, implement, and maintain scalable and robust digital architectures that support enterprise resource planning and customer relationship management needs.
  • Work closely with stakeholders to define, document, and translate business requirements into effective digital models, frameworks, and architectural solutions tailored to ERP and CRM systems.
  • Establish best practices and provide technical leadership to platform engineering teams, fostering professional growth and adherence to consistent architectural standards.
  • Oversee validation, testing, and quality assurance processes for ERP and CRM data and workflows to guarantee reliability and compliance with governance policies.
  • Develop and maintain comprehensive documentation for digital architectures, integrations, and standards specific to ERP and CRM environments.
  • Communicate platform updates and strategies to all relevant stakeholders, ensuring transparency and organizational alignment.
  • Champion digital governance initiatives, including the development and implementation of management best practices and policies for ERP and CRM platforms.
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