Senior Manager, Design

Driven Brands Inc.•United States of America - Remote NC, NC

2d•$74,700 - $133,400•Remote

About The Position

Driven Brand’s Take 5 Oil Change group is looking for a Driven Senior Manager, Design who wants to make a difference! This is a role for someone who can think like a brand builder, design like an artist, and execute like an operator. Reporting to the VP of Marketing and supporting our Take 5 Oil Change segment, this role is responsible for bringing our brand voice to life inside the bay, and throughout our customer journey. This role will ensure every consumer touchpoint tells the Take 5 story with clarity, simplicity, and humanity. From in-bay signage and service storytelling to pre-opening readiness and retail kits, this role transforms spaces into experiences that connect emotionally and drive conversion.

Requirements

6+ years of experience in visual merchandising, retail design, or brand experience (multi-unit retail preferred).
A portfolio that shows both creative excellence and operational practicality — clear, simple, and strategic design that drives action.
Hands-on design skills in Adobe Creative Suite (Illustrator, Photoshop, InDesign required).
Proven ability to write smart, engaging copy that reflects brand tone.
Strong understanding of wayfinding, environmental design, and customer flow in service environments.
Experience collaborating with field teams, vendors, and agency partners to deliver consistent execution at scale.
A blend of big-picture creativity and “roll-up-your-sleeves” execution.
Bachelor’s degree in Design, Marketing, Communications, or related field.

Responsibilities

Bring the Brand to Life Inside the Bay – Own the look, feel, and storytelling across the customer experience - from exterior signage to in-bay communication and service cues that turn a ten-minute oil change into a brand moment.
Design & Create – Concept, design, and produce in-house creative work including retail signage, POP, promotional kits, CRM templates, and operational communications.
Grand Opening Readiness – Partner with Real Estate, Construction, and Field Marketing to ensure every new shop opens on-brand, on-time, and fully merchandised.
Brand Experience Standards – Develop and maintain the Take 5 design: wayfinding, visual hierarchy, typography, and tone that create clarity and confidence for customers.
Copywriting & Creative Storytelling – Write sharp, brand-right copy that brings our “Fast. Friendly. Simple.” promise to life in a voice that’s approachable, human, and unmistakably Take 5.
B2B & B2C Creative Partner – Support key internal communications, franchisee toolkits, and partner activations with design and messaging that are clear, engaging, and on-brand.
Cross-Functional Collaboration – Partner with the Senior Director of Field Marketing and VP of Integrated Marketing to ensure local and national creative align seamlessly.
Operational Enablement – Build templates, toolkits, and creative playbooks that empower field teams and franchisees to execute with consistency and pride.