Senior Manager, DDI Platform

Vanguard•Wayne, PA

5d•Hybrid

About The Position

This role is responsible for leading and managing the DDI (DNS, DHCP, IPAM) platform, ensuring its reliability, security, and scalability to support critical enterprise applications. The Senior Manager will oversee a team responsible for enterprise DDI architectures, global traffic management solutions, and the integration of DDI platforms with automation tools. This position requires a strong understanding of DNS, DHCP, IPAM, and network management, along with experience in leading technical teams and managing vendor relationships. The role also involves developing strategic goals, implementing operational plans, and ensuring compliance with IT and Information Security policies.

Requirements

Minimum of ten years related work experience.
Network experience preferred.
Undergraduate degree in a related field or the equivalent combination of training and experience.
Strong working knowledge of DNS architecture, DDI services (DNS, DHCP, IPAM), and enterprise DNS operations.
Management experience governing network platforms for enterprise scale deployments.
Experience maintaining global traffic management solutions, including Akamai GTM, and their interaction with enterprise DNS ecosystems.
Knowledge of DNS automation, API-driven provisioning, and lifecycle management in large-scale environments, including understanding of IaC pipelines.

Nice To Haves

Graduate degree preferred.

Responsibilities

Hires, evaluates, and supervises crew, providing guidance and training, setting performance standards, and making compensation decisions.
Oversees the network team, responsible for designing, installing, configuring, and integrating new network technologies, ensuring installations meet standards and align with divisional strategy.
Manages the resolution of complex issues escalated from Support Center and Technical Services groups, ensuring timely problem identification, escalation, and resolution.
Oversees the implementation and maintenance of policies and procedures, system monitoring and automation, troubleshooting activities, and identifies opportunities for continuous improvement.
Ensures the maintenance of the telecom network documentation repository.
Participates in the development of short and long-term department goals and implements operational plans to achieve department objectives.
Ensures service level commitments are clearly understood to meet business needs.
Manages the testing, evaluation, and selection of vendor products and manages relationships with vendors.
Ensures compliance with Information Technology and Information Security policies and procedures within the team, and ensures deliverables meet Information Security Requirements.
Manages the team responsible for enterprise DDI architectures, including authoritative, recursive, and hybrid DNS models.
Provides tactical and strategic leadership for global traffic management (GTM) solutions, including Akamai GTM, and their integration with enterprise DNS platforms.
Enforces standards for DNS, DHCP, and IP address management (DDI) resiliency, availability, scalability, and performance to support critical enterprise and customer-facing applications.
Manages and operates the team responsible for DDI architectures, including DNS views, zone design, delegation models, DHCP scopes, IPAM workflows, and role-based access controls.
Ensures DDI and traffic management architectures support disaster recovery, geo redundancy, application failover, and automation-driven recovery scenarios.
Enforces patterns for secure DNS architectures, including DNS security controls, segmentation, and integration with enterprise security and zero trust initiatives.
Leads the integration of DDI platforms with automation and orchestration tools, enabling API-driven DNS/IP lifecycle management and infrastructure as code workflows.
Partners with network, application, cloud, and security teams to ensure DDI designs align with enterprise reliability, security, compliance, and operational governance objectives.
Participates in special projects and performs other duties as assigned.