Senior Manager - Data Science

American Express • New York, NY

1d

About The Position

At American Express, our Global Commercial Services (GCS) business powers millions of businesses worldwide. Within GCS Marketing, the AIM (Analytics, Investment & Marketing Enablement) team serves as the analytical engine driving profitable growth, smarter investments, and differentiated customer value. We are a high-impact, fast-moving team that blends advanced data science, deep business context, and innovation to influence strategy at scale. If you’re excited about solving complex problems, building production-grade models, and shaping how we engage customers—this is your opportunity to make a measurable difference.

Requirements

• Bachelor’s degree in a quantitative field (e.g., Statistics, Mathematics, Engineering, Economics) or equivalent practical experience
• 3+ years of experience in data science, decision science, or advanced analytics, ideally in financial services or a related industry
• Proven ability to apply modern machine learning techniques to solve real-world business problems
• Strong problem-solving skills with the ability to translate ambiguous business questions into analytical frameworks
• Hands-on experience with Python, PySpark, and SQL
• Solid understanding of data mining, feature engineering, and model evaluation techniques

Nice To Haves

• Master’s or PhD in a quantitative field
• Experience building and deploying models in production environments
• Familiarity with marketing analytics, customer targeting, or credit/risk modeling
• Strong storytelling skills with the ability to influence non-technical stakeholders

Responsibilities

• Design and deploy advanced machine learning models to optimize customer targeting, eligibility, and propensity segmentation
• Drive end-to-end data science solutions —from problem framing and feature engineering to model deployment and performance monitoring
• Enhance commercial data ecosystems, identifying new data signals and features that unlock incremental business value
• Partner closely with marketing, product, and strategy teams to translate business needs into scalable analytical solutions
• Influence acquisition and engagement strategies through data-driven insights and experimentation
• Champion model governance and responsible AI practices, ensuring models meet enterprise risk and compliance standards
• Communicate complex findings clearly to senior stakeholders, shaping decision-making with actionable insights

What This Job Offers

• Job Type: Full-time
• Career Level: Senior