Senior Manager, Data Operations Engineering

Apple • Sunnyvale, CA

4h • Hybrid

About The Position

Lead a team that brings Apple's most ambitious products to life. We are looking for an exceptional and highly motivated Senior Manager to lead our team's data collection efforts across a variety of core technologies. In this role, you will own the vision, strategy and execution of large-scale data operations; growing and developing a team of talented engineers while driving alignment across hardware, software, infrastructure and algorithm organizations. A deep understanding of data collection and user study fundamentals, proven people leadership and a strong command of Apple's product ecosystem will be critical to succeeding in our highly dynamic and cross-functional landscape.

Requirements

• BS and a minimum of 10 years relevant industry experience.
• 3+ years of direct people management experience with a demonstrated track record of building and developing high-performing technical teams.
• Willingness and ability to travel to Apple and vendor study locations a minimum of 10–15% of the year.
• Ability to work in an office environment a minimum of 3 days per week.

Nice To Haves

• Experience scoping, bidding and contracting third-party vendors for short and long-term projects at scale.
• Strong background in creating complex roadmaps/schedules with timely delivery across key milestones and multiple concurrent work streams.
• Exceptional cross-functional influence; a track record of driving alignment and outcomes across engineering, operations and research organizations without direct authority.
• Motivated and proactive approach to resolving issues and anticipating organizational needs before they become blockers.
• Challenges the Status Quo: in the absence of process, create it, document it and socialize it. When the process doesn't make sense, drive innovation; when faced with a difficult problem it's not about what we can't do but rather "Yes, but-".
• Clear and concise written and verbal communication; able to adapt style fluidly for executive audiences, technical engineers and external vendor partners alike.
• Sound technical troubleshooting and triage methodology with experience overseeing pre-release hardware and software platforms.
• Experience creating human-centric data collection protocols and general data offload practices.

Responsibilities

• Own the vision, strategy and execution of large-scale data operations.
• Grow and develop a team of talented engineers.
• Drive alignment across hardware, software, infrastructure and algorithm organizations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior