Senior Manager, Data Center Facility Operations

Crusoe•Shakopee, MN

3d•$175,000 - $190,000•Onsite

About The Position

Crusoe is seeking a Senior Manager, Facility Operations for its MSP-4 data center in Shakopee, MN. This role is responsible for overseeing the day-to-day critical infrastructure operations, including electrical, mechanical, and controls systems, while managing the growth and scaling of the operations team and model as the facility expands from 20 MW to 40 MW. It is a hands-on leadership position focused on uptime, safety, and operational excellence, acting as the site's operational architect during this growth phase.

Requirements

Minimum 5 years managing operations in a data center environment, including direct responsibility for critical infrastructure (electrical and mechanical systems).
Demonstrated experience building, right-sizing, or optimizing a lean staffing model — including shift design, cross-training, and vendor/staff balance.
Strong working knowledge of electrical distribution and mechanical cooling systems typical of enterprise/hyperscale/colocation data centers.
Experience managing teams (direct reports and/or contracted staff) in a 24/7 operational environment.
Working knowledge of BMS/EPMS/DCIM monitoring platforms.
Familiarity with NFPA 70E, OSHA, and industry-standard safety programs.
Strong incident management and root-cause-analysis discipline.
Bachelor's degree in Electrical/Mechanical Engineering, Facilities Management, or equivalent experience.

Nice To Haves

Experience with high-density AI/GPU compute environments, including liquid cooling or direct-to-chip cooling systems.
Experience operating through a live capacity expansion or brownfield build-out (site growing in MW while remaining in production).
Uptime Institute ATD/ADOS, CDCP/CDCS, or similar data center credential.
Experience in the Upper Midwest utility/regulatory environment (Xcel Energy service territory knowledge a plus, given Shakopee's location).

Responsibilities

Own 24/7 operational readiness of all critical infrastructure: electrical distribution (switchgear, UPS, generators, PDUs), mechanical systems (CRAH/CRAC, chillers, cooling towers, and liquid/direct-to-chip cooling as applicable to AI density loads), fire/life safety, and BMS/EPMS monitoring platforms.
Maintain and continuously improve Methods of Procedure (MOPs), Emergency Operating Procedures (EOPs), and Standard Operating Procedures (SOPs).
Drive root cause analysis and corrective action on any incidents or near-misses; own postmortems and track remediation to closure.
Manage preventive and predictive maintenance programs to maximize equipment reliability and minimize unplanned downtime.
Build and manage a lean, cross-trained operations team (facility engineers, technicians) sized appropriately for a 20 MW site, with a clear plan to scale staffing, shift coverage, and skill sets as the site expands to 40 MW.
Define staffing ratios, shift structures, and on-call coverage models that balance cost efficiency with uptime risk.
Recruit, develop, and retain technical talent; identify cross-training opportunities to reduce reliance on specialized outside vendors where practical.
Manage relationships with subcontractors, vendors, and Critical Facility Managers (CFMs)/staffing partners as needed to supplement core staff.
Serve as the operations stakeholder in expansion planning — partner with Design, Construction, and Commissioning teams to ensure new capacity is integrated without disrupting live production load.
Support integrated systems testing (IST) and commissioning of new electrical/mechanical infrastructure.
Update staffing plans, spares strategy, and maintenance programs to reflect the expanded footprint.
Champion a zero-incident safety culture; ensure compliance with OSHA, NFPA 70E, and site-specific electrical safety programs (arc flash, LOTO, etc.).
Maintain compliance with local Shakopee/Minnesota code requirements, environmental permits, and any utility interconnection agreements tied to load growth.
Own site-level KPIs: uptime/availability, PUE, MTTR/MTBF, PM completion rate, safety metrics.
Provide regular operational reporting to Crusoe's regional/corporate leadership.
Manage OpEx budget for the site, including labor, spares, contracts, and utilities.