Senior Manager, Data and AI
About The Position
The Senior Manager, Data and AI Portfolio leads the coordinated execution of Heartshare’s data, analytics, artificial intelligence, and automation projects within the Data and Innovation program. Reporting to the Senior Vice President of Data & Innovation, this role ensures complex, cross-functional initiatives progress efficiently by maintaining integrated plans, tracking dependencies, and providing actionable insights for leadership decision-making. The position emphasizes disciplined project delivery and continuous improvement across technology-enabled initiatives. The role works across Data & Innovation, IT, Compliance, Finance, program teams, and vendors, and supports a dynamic human services organization serving diverse populations. The work environment is a professional office with a balance of independent work and cross-functional collaboration, with an emphasis on compassion, flexibility, responsiveness, adaptability, professionalism, and teamwork.
Requirements
- Bachelor’s degree in project management, business administration, information systems, public administration, data/analytics, or a related field; equivalent experience may be considered.
- At least five years of progressive experience in project, program, or portfolio management.
- Proven ability to manage multiple complex, cross-functional initiatives simultaneously.
- Strong written, verbal, facilitation, and executive communication skills.
- Proficiency with project management tools such as Microsoft Planner, Jira, Asana, or comparable platforms.
- Understanding of data and technology initiatives, including analytics, AI, and automation, within a nonprofit or regulated environment.
- Ability to exchange accurate information and operate a computer and other office tools; occasional movement within a building and travel to other agency sites are required.
Nice To Haves
- Certification such as PMP, PMI-ACP, or PgMP.
Responsibilities
- Maintain an integrated portfolio of data, analytics, AI, automation, and technology initiatives across the organization.
- Translate strategic priorities into actionable projects with defined milestones, deliverables, and accountable owners.
- Establish and manage intake, scoping, prioritization, and review processes for new data and innovation requests.
- Develop and maintain project plans for complex data and technology initiatives using Agile or hybrid methodologies.
- Monitor progress, risks, dependencies, and decisions to support timely delivery and resolution of issues.
- Coordinate cross-functional efforts among Data & Innovation, IT, Compliance, Finance, program teams, and vendors.
- Prepare concise portfolio updates, executive briefings, and decision summaries for leadership and stakeholders.
- Establish repeatable standards for project documentation, reporting, and closeout to promote continuous improvement.
Benefits
- Paid vacation, sick, personal days, and holidays.
- 403(B) retirement plan with employer contribution.
- Health, dental, vision, and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending accounts for dependent care, medical expenses, parking, and transit.
- Employee Appreciation Programs and Events.
- Tuition Assistance Program.
- Professional development opportunities.
- Gympass discount.
- Verizon Wireless discount.
- BJ’s Membership discount.
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates, and more.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
