Senior Manager, Data Analytics - Interoperability

CVS Health•New York, CT

1d•$75,400 - $165,954•Remote

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary: Are you ready to make a meaningful impact and build a career with purpose? Join the Interoperability team at Aetna, a CVS Health company. As a Senior Program Manager for Interoperability, you will be responsible for the program analytics, data requests, value modeling, and end-to-end life cycle data monitoring. You will also be responsible for product post-production support of the electronic exchange of clinical data, with a focus on supporting our business operations. You will be working in a highly collaborative environment to deliver program analytics that support the product vision with a clear focus on providers, customers, regulatory and end-user needs. You will assist with program strategy, and portfolio and planning initiatives. You will help with program value forecasting, tracking, and actuals. As part of the Interoperability team, you will work collaboratively with Business, Clinical, Architecture, Compliance, IT, and Legal to deliver data requirements that support technologies and processes that comply with government regulations and advance our strategy for electronic clinical data exchange. The desired candidate will have proven experience as a seasoned project manager, with experience using Tableau, spreadsheets, GCP, databases for analytics & reporting. A successful candidate is comfortable working independently in an ambiguous, changing environment.

Requirements

7-10 years or more of healthcare experience
At least 5 years in data science and data analytics.
Must be able to function in Tableau, GCP, Excel, QuickBase, and other data bases
At least 3 years of experience as a Project Manager and/or Program Manager with a proven track record of managing complex projects
Experience Electronic Health Records, and Clinical Data Structure / Data Exchange
Executive presentation skills and knowledge of PowerPoint
Ability to effectively coordinate multiple projects simultaneously with competing priorities
Demonstrated ability to manage complex data sets
Demonstrated critical thinking and problem-solving skills
Excellent oral and written communication skills
Working knowledge of SQL
Bachelor's degree from an accredited college or equivalent work experience is required

Nice To Haves

Ability to query using SQL
Experience with database, BigQuery
Medicare, Medicaid or Individual Health Plan experience
Familiarity with Revenue Integrity and HEDIS/STARS business functions
Knowledge of federal regulations and compliance requirements for government business
Process mapping and discovery experience
Certification in SAFe Agile methodology or Project Management Professional

Responsibilities

Supervise and guide technical staff, develop project plans, and ensure team accountability.
Address production issues, troubleshoot problems, and resolve incidents efficiently.
Identify and implement process improvements to enhance production support efficiency and effectiveness.
Work effectively with developers, testers, project managers, business subject matter experts and other stakeholders to ensure seamless collaboration and clear communication.
Track key performance indicators (KPIs) and report on production support performance.
Contribute to the development and implementation of program strategy that aligns with business needs.
Work with internal and external IT hardware and software vendors to ensure that organization needs are met effectively.
Guide and support team members, provide mentorship and development opportunities.
Document procedures, processes, and solutions to ensure effective knowledge transfer within the team.
Develop and implement production support policies and procedures to ensure consistency and compliance.
Responsible for the program analytics, data requests, value modeling, and end-to-end life cycle data monitoring.
Responsible for product post-production support of the electronic exchange of clinical data, with a focus on supporting our business operations.
Deliver program analytics that support the product vision with a clear focus on providers, customers, regulatory and end-user needs.
Assist with program strategy, and portfolio and planning initiatives.
Help with program value forecasting, tracking, and actuals.
Deliver data requirements that support technologies and processes that comply with government regulations and advance our strategy for electronic clinical data exchange.