Senior Manager, Data Analytics and Insights

Fidelity Investments • Durham, NC

1d • Onsite

About The Position

At Fidelity, data is one of our most valuable assets. Every single day, our data platforms collect and deliver interactions and transactions across our channels (web, mobile, phones, etc.) for millions of participants. The true value in the data comes from our ability to transform that data, drawing upon your analytical expertise to drive leading class analytics and insight generation. We are looking for a data analytics professional to be a creative and collaborative team member, helping analyze and develop advanced data-driven initiatives. As an indispensable member of the Workplace Investing Technology Data Analytics and Insights Chapter, you will be embedded within a continuous delivery team focused on Health analytics – supporting Health Savings Account and Health and Wellness product offerings. Our team provides strategic insight into topics such as value, acquisition, retention and client reporting. This work is critical to helping Fidelity Health strive to scale growth and fully leverage new and existing capabilities. You will work on a wide array of initiatives that cover both product and client analytics and will focus on delivering reports, dashboards, ad hoc analyses, and strategic insights. This is an opportunity to provide your insights and enable WI to make data-driven decisions required to meet their strategic objectives.

Requirements

• Bachelors or equivalent degree with 6+ years of experience generating analytical insights to drive business actions
• Degree in a quantitative / technical field such as Data or Business Analytics, Economics, Statistics, or Finance. MBA or MS degree a plus
• In depth knowledge in a variety of analytics techniques including: profiling, data mining, modeling, statistical analysis, measurement and reporting
• Experience working with data environments and strong knowledge in querying language and/or querying applications
• Highly proficient in PowerPoint and other Microsoft applications
• A passion for leveraging data to drive better business decision-making through statistical and technological techniques
• A deep understanding of analytical techniques and how they can be applied to address particular problem characteristics
• Solid understanding of A/B/N testing techniques, Design of Experiments, Measurement and Recommendations
• Strong analytical and problem-solving skills, particularly in the areas of strategy development, business analysis, opportunity assessment and benefit realization
• Strong working knowledge of analytic technologies (e.g. SQL, R, Python, Tableau, Power BI, Adobe Analytics, Snowflake, etc.)
• Ability to acquire data from multiple sources/environments and transform it so it can be used for analytics
• Excellent written, oral communication, project management and presentation skills, and the ability to present complex data and outcomes in a simple and clear way
• Ability to do data driven deep dive analysis to test ideas/hypothesis for Digital and Non-Digital experiences and identifying appropriate success metrics (Call-to-Action)
• Experience creating analytics learning agendas and measurement plans
• Ability to think on your feet and respond effectively when priorities change
• Strive to better communicate data through data visualization and storytelling

Nice To Haves

• MBA or MS degree a plus

Responsibilities

• Developing and delivering analytical data and insights to solve business problems
• Enabling Workplace Investing to make objective, informed decisions
• Providing opportunities for innovation through analytics capabilities and implementation of new technologies
• Supporting democratization of data among business partners and crafting self-serve data visualization tools that enable business decision making
• Continuously improving data analytics and insights capabilities and spreading that knowledge and expertise throughout the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Senior