Senior Manager, DashPass Strategy & Operations

DoorDash USA•Los Angeles, NY

2d•Remote

About The Position

You will lead strategy and execution for one of our highest priority marketplace businesses, DashPass, partnering with a large cross-functional team leading customer acquisition, increasing customer value, increasing profitability and more. You will be responsible for creating best-in-class experiences for our customers, with a focus on owning new benefit incubation to drive user engagement and retention. You will be expected to apply your deep expertise and keep your finger on the pulse of industry best practices, benchmarks, and the latest approaches to bring true innovation.

Requirements

Experience scaling products and initiatives from 0 to 1 and are eager to have end to end ownership.
Proven track record of driving significant, company-wide impact.
Ability to move quickly and thrive in a fast-paced environment.
Ability to articulate a clear vision to cross-functional partners.
Skilled in executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders.
Comfort with ambiguity; rapid change and learning is exciting, and thriving in ambiguous, startup environments.
Demonstrated experience in building the team necessary to fulfill the strategy.
8+ years of relevant management experience, ideally within a Marketplace or Subscription-focused business and/or founder experience.

Responsibilities

Drive 0 to 1 initiatives, leading experimentation, launch, and scaling of net new benefits for DashPass users.
Transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
Partner closely with cross-functional teams on product, engineering, data science and marketing.
Communicate strategy and results to all audiences - within teams, to the management team, etc.
Proactively involved in recruiting, mentoring, and developing team members.