Senior Manager-D2D Vendor Management

TDS Telecom•, Remote Location

1d•$124,700 - $202,700

About The Position

The Senior Manager-D2D Vendor Management is responsible for leading and managing the direct sales external vendor program for the TDS Telecom footprint. The role ensures vendor partners deliver against sales, operational, and customer experience objectives while aligning to company strategy. This position provides leadership, governance, and performance oversight across multiple external vendors, driving revenue growth, operational efficiency, and market expansion. This role serves the primary contact for after-hours and weekend operations for critical support situations. Additionally, this role is responsible for implementing and owning direct sales’ sales enablement and technology platform(s).

Requirements

Bachelor’s degree or higher OR 4+ years professional work experience.
7+ years of experience in sales and/or telecommunications.
2+ years managing third-party relationships
3+ years of leadership or management experience.

Nice To Haves

Experience implementing and administering CRMs preferred
Strong strategic planning skills with the ability to support customer acquisition and retention.
Demonstrated ability to execute sales strategies that drive revenue and deliver measurable results.
Solid analytical skills with the ability to evaluate sales performance, profitability, and customer experience.
Strong collaboration and interpersonal skills, with the ability to effectively work across all levels of the organization.

Responsibilities

Drive execution of the vendor acquisition strategy, including partner identification, evaluation, contract negotiation, onboarding, invoicing oversight, and operational integration. Establish governance frameworks to ensure vendor compliance, scalability, and alignment with long-term business objectives.
Manage a portfolio of strategic direct sales vendors, with full ownership of performance outcomes. Develop and maintain KPI frameworks, oversee budget accountability, design incentive structures, and lead forecasting and capacity planning. Drive continuous improvement initiatives to optimize sales productivity and revenue performance. Responsible for ending vendor relationships.
Lead vendor territory (turf) management. Align vendor coverage with market opportunity, optimize resource deployment, and support demand forecasting.
Act as the primary business owner for the field sales management platform (mobile Customer Relationship Management (CRM), managing the vendor relationship and driving platform optimization. Partner with internal teams to enhance functionality, improve data integrity, and streamline sales processes.
Collaborate with internal teams to align execution, improve outcomes, providing leadership with data‑driven insights and recommendations on vendor performance, risks, and opportunities.