Senior Manager, CV / Repatha Omnichannel Content Supply Chain

AmgenThousand Oaks, CA
$149,349 - $202,061Hybrid

About The Position

Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Senior Manager, Cardiovascular / Repatha Omnichannel Content Supply Chain Hybrid - Once a month on campus

Requirements

  • Doctorate degree and 2 years of Marketing, commercial, digital, analytics, content, operations, or related experience
  • OR Master's degree and 4 years of Marketing, commercial, digital, analytics, content, operations, or related experience
  • OR Bachelor's degree and 6 years of Marketing, commercial, digital, analytics, content, operations, or related experience
  • OR Associate's degree and 10 years of Marketing, commercial, digital, analytics, content, operations, or related experience
  • OR High school diploma / GED and 12 years of Marketing, commercial, digital, analytics, content, operations, or related experience

Nice To Haves

  • Experience in pharmaceutical, biotechnology, medtech, healthcare, or another regulated industry with content operations, modular content, promotional review operations, commercial marketing, digital marketing, or content supply chain responsibilities.
  • Experience with, or strong working knowledge of content planning, Job Initiation Briefs, MAC-ready modular submissions, claims-linked content, Adobe / Veeva / AEM / Workfront-type systems, agency / offshore delivery, metadata, reuse, and promotional review operations.
  • Working knowledge of Adobe Workfront, Adobe Experience Manager, AEM Sites, AEM Assets, Digital Asset Management, Adobe GenStudio, GenStudio for Performance Marketing, Adobe Firefly, Figma / Figma 3.0, Veeva Vault PromoMats, Veeva PromoMats, Veeva CLM/iCVA, field RTE, Salesforce Marketing Cloud, paid media programmatic content workflows, endemic omnichannel platforms, Claravine, or comparable enterprise content platforms.
  • Familiarity with AI-enabled content supply use cases, content lifecycle management, metadata, content taxonomy, source asset governance, claims management, MAC-ready review workflows, content reuse, content measurement, content performance, and modular content operations across web, CRM, paid media, endemic media, iCVA, RTE, field, and answer-ready content.
  • Ability to translate enterprise AI, content supply chain, modular content, AI-generated draft-content, and platform capabilities into practical requirements for marketers, agencies, AIN, content developers, governance partners, paid media partners, and matrix partners without creating duplicative processes.
  • Ability to teach new platforms and operating models to marketers, agencies, AIN teams, and matrix partners in a practical, non-technical way that drives adoption and behavior change.
  • Strong understanding of HCP and DTC marketing contexts, including branded, unbranded, disease education, access, support, patient education, field enablement, CRM, AEM web, paid media, endemic omni, iCVA, RTE, SM Comms, and answer-ready content needs.
  • Experience partnering with GCCI Primary Market Research, Medical, Legal, Regulatory, Compliance, Privacy, GCCI Content Strategy, AI&D, Enterprise Content, Technology, Analytics, agencies, procurement, finance, offshore partners, and commercial stakeholders.
  • Strong operational judgment, written communication, change management, vendor management, agency leadership, offshore delivery leadership, and cross-functional influence skills.

Responsibilities

  • Lead the CV / Repatha AI content supply and modular content operations model across HCP and DTC audience strategies, ensuring approved content is easier to plan, find, review, activate, measure, refresh, reuse, and retire.
  • Generate quarterly JIBs across all CV / Repatha content needs and manage a quarterly MAC modular content submission matrix that translates approved core and supplemental messaging claims from the Cardiologist / CSS and PCP Promo Marketing teams into modular, claims-linked content components for promotional materials, web, CRM, field enablement, SM Comms, all paid media partners, endemic omnichannel platforms, patient-facing content where applicable, and answer-ready content.
  • Operationalize the handoff from approved core / supplemental messaging to modular adaptation by defining the source claim, audience, barrier, module, channel-use rule, required assets, downstream touchpoints, measurement tag, expiration / refresh rule, and MAC submission readiness for each content component.
  • Create a structured feedback loop with GCCI Primary Market Research, CSS, PCP Promo, Analytics, Search / GEO, Field, agencies, and paid media partners so PMR insights, rapid message testing, customer language, and performance learnings are incorporated into future JIBs, MAC matrices, content refreshes, and modular messaging decisions.
  • Serve as the commercial business owner for AI-enabled content supply requirements, partnering with GCCI, AI&D, Enterprise Content, AIN, Adobe Content Supply Chain, MAC, Medical, Legal, Regulatory, Compliance, Privacy, agencies, and platform teams on tools that streamline content creation, modular reuse, claims readiness, metadata, submission readiness, and MAC-ready review workflows.
  • Reinvent the MAC-ready content intake model by designing modular submission packages, claims-linked content components, and AI-assisted pre-check workflows that help AI-generated or AI-assisted draft content enter review with clear human accountability, approved source material, and channel-specific use rules.
  • Manage the CV / Repatha content budget and partner with agency, finance, procurement, GCCI Content Strategy, Enterprise Content, GSC, and AIN partners to align content capacity, investment, quality, timelines, and resourcing.
  • Teach, enable, govern, and operationalize modern content platforms and ways of working across enterprise content supply chain capabilities.
  • Build practical standards for modular content governance across all asset types, including source asset governance, claims management, reusable content modules, taxonomy, metadata, channel-use rules, expiration and refresh discipline, measurement tags, and content lifecycle management.
  • Partner with governance, platform, analytics, field, media, and channel teams to improve submission readiness, reuse readiness, approved activation, and performance learning across omnichannel assets.
  • Shift CV / Repatha from one-off asset production to a modular, publisher-minded content supply model that can be refreshed as customer questions, PMR insights, and market needs evolve.

Benefits

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible.
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