Senior Manager, Customs

LA28 • Los Angeles, CA

10d • Onsite

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of diverse perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. LA28 does not provide relocation assistance for any positions. If you are based outside the Los Angeles area, we still welcome your application — we value talent from all geographic backgrounds and want to hear from you if you are able to work on-site in LA. Senior Manager, Customs Role Purpose The Olympic and Paralympic Games depend on thousands of specialized shipments — sporting equipment, broadcast technology, and tightly regulated goods — clearing U.S. customs on time and fully compliant. As Senior Manager, Customs, you will establish and run the customs clearance operation that moves this cargo in the years leading up to the Games, translating complex trade law into clear guidance and leading the specialists who keep freight moving.

Requirements

• 7+ years of progressive experience in customs brokerage, global trade, or international logistics.
• Deep technical expertise differentiating between Temporary Entries and Consumption Entries, with strong command of Incoterms, tariff classification, and trade compliance.
• A proven track record of coordinating directly with state and federal government agencies (PGAs) to clear specialized or highly regulated goods.
• Strong analytical skills to interpret and translate complex CBP rulings, laws, and regulations into clear business guidance, including how federal regulations affect state-level tax liabilities such as CA use tax.
• Proven leadership experience and excellent communication skills that convey complex customs information to technical and non-technical audiences.

Nice To Haves

• A valid U.S. Customs Broker License (preferred, not required).
• Experience clearing cargo for large-scale events or time-critical shipments.

Responsibilities

• Direct day-to-day clearance of Games-related shipments as the subject-matter expert, interpreting CBP rulings, international trade law, and regulations into clear guidance for internal teams and leadership.
• Coordinate with customs brokers, freight forwarders, and Partner Government Agencies (PGAs) to clear specialized and highly regulated cargo.
• Lead, mentor, and develop a team of customs coordinators and specialists across entry types, Harmonized Tariff Schedule of the United States (HTSUS) classification, valuation, and documentation.
• Establish tracking strategies for every Games shipment, then analyze customs data and metrics that inform the Head of Customs' freight and carrier strategies.
• Serve as the first escalation point for customs issues, delays, and compliance questions, resolving them quickly and escalating critical strategic matters to the Head of Customs & Freight Forwarding.

Benefits

• A rare opportunity to establish a customs and trade-compliance operation for one of the world's largest logistics efforts, with direct exposure to senior leadership and cross-functional Games teams.
• Transferable experience solving complex, high-stakes trade problems at scale, with the earned pride of contributing to a historic Olympic and Paralympic Games in Los Angeles.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed