Senior Manager, Credit Modeling and Strategy

Questrade Financial GroupToronto, ON
CA$140,000 - CA$160,000Hybrid

About The Position

Questrade Financial Group (QFG) is a financial services company that offers a wide range of services including investment, wealth management, mortgages, and real estate. They utilize cutting-edge technology to enhance financial success for Canadians. QFG combines human-centric collaboration with AI-driven innovation to redefine financial services. The ideal candidate will be a catalyst for change, using AI to transform customer experiences and empower teams. This role is within Flexiti, a part of QFG, and focuses on developing, maintaining, and enhancing credit modeling and strategy for their "Buy Now, Pay Later" business, specifically for Account Management activities. This involves in-depth analytics, modeling, and credit strategy development.

Requirements

  • University degree in a quantitative field, Economics, Business, Statistics, Mathematics, Engineering or equivalent.
  • 5+ years of experience analyzing credit card data, developing credit modeling using statistical and ML techniques.
  • Direct report leadership experience.
  • Experience with developing credit strategy for Account Management.
  • Solid proficiency in data analysis tools (SAS, Python, R, SQL, DataBricks).
  • Hands-on experience with credit model development using Logistic Regression, Linear Regression, GLM, Gradient Boosting, and other advanced modeling techniques.
  • Experience in Financial Service credit risk focused on credit cards and/or retail financing.
  • Strong ability to analyze data, identify patterns, and effectively debug system issues.
  • Proactive and agile mindset with a keen ability to identify and contribute to the resolution of technical and process challenges.
  • Excellent interpersonal skills and a team-oriented approach, capable of working effectively with cross-functional teams and internal/external partners.
  • Meticulous in monitoring system performance and ensuring the accuracy of data and strategy implementations.
  • Organized, able to work independently and can handle pressure of tight timelines or emergencies.

Nice To Haves

  • Master’s degree in a quantitative field, Economics, Business, Statistics, Mathematics, Engineering or equivalent.

Responsibilities

  • Leading the development, execution, and monitoring of credit strategies for Account Management that balances sales and profitable growth across the customer life cycle for existing and new products.
  • Executing analytic and modeling projects for existing and new products, establishing applicable modeling techniques with rationale.
  • Identifying, defining, and testing data requirements from internal and external sources for credit modeling and strategy enhancement.
  • Identifying and suggesting enhancements and opportunities for strategy improvements, process optimization, and cost reduction within risk process, rules, and strategies.
  • Establishing dashboards to monitor key credit risk activities, delinquency, and profitability performance.
  • Ensuring all strategy and model documentation, and changes comply with OSFI (Canada).
  • Identifying and escalating material credit risks and trends to senior leadership.

Benefits

  • Health & wellbeing resources and programs
  • Paid vacation, personal, and sick days for work-life balance
  • Competitive compensation and benefits packages
  • Career growth and development opportunities
  • Opportunities to contribute to community causes
  • Comprehensive benefits plan
  • Competitive incentive (bonus) program
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