(USA) Senior Manager, Creative - eCommerce Content Studio Operation

Walmart•Bentonville, AR

7d•$90,000 - $180,000

About The Position

Looking for a new role that will be both challenging and rewarding, then continue reading to see if this position grabs your interests. The Manager, eCommerce Content Studio Operations role will be a key contributor to growing our US eCommerce business. You’ll sweep us off our feet if: You have experience with leading the development of eCommerce content in an end-to-end Creative Studio including pre-production, photography capture, and post-production. You have high standards for exceptional content production, customer service, and organization. You have a strong understanding of digital platforms and online merchandising. You’re familiar with industry/category trends and eCommerce markets You are able to build strong relationships with cross-functional partners in the organization You’re organized, disciplined, and can manage multiple projects simultaneously You’re stimulated by challenges and are ready to engage at Fortune 1 scale You’ll make an impact by: Providing operational direction and guidance that will lead and optimize all aspects of studio production, workflow, and operational excellence to include, but not limited to, pre-production planning, sample management, high-volume photo capture, post-production/retouching and file management. Oversee studio operations while driving strategic improvements in process efficiency, resource management, scaling for growth, budgeting, technology implementation, and cross-functional collaboration. Supporting the creation and production of eCommerce content by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities. Showcasing your ability to be a subject matter expert in the field and applying that knowledge to the creative development, operational guidance, and brand consistency of our content outputs. Providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales. Focusing on innovation and strategy: Assisting in the audit/assessment of customer experience trends and develops recommendations for ongoing innovation and/or enhanced user experience and tools. Provides input into the customer experience strategy. Providing supervision and development for associates by mentoring, assigning duties, and providing recognition. Ensuring compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

Requirements

Bachelor’s degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field and 3 years' experience in editorial content management or related field OR 5 years' experience in editorial content management or related field.
experience with leading the development of eCommerce content in an end-to-end Creative Studio including pre-production, photography capture, and post-production.
high standards for exceptional content production, customer service, and organization.
strong understanding of digital platforms and online merchandising.
familiarity with industry/category trends and eCommerce markets
able to build strong relationships with cross-functional partners in the organization
organized, disciplined, and can manage multiple projects simultaneously
stimulated by challenges and are ready to engage at Fortune 1 scale

Nice To Haves

Digital Content Management
Editorial
Retail Management
Supervising Associates
WE-Working for or withCreative Agencies

Responsibilities

Providing operational direction and guidance that will lead and optimize all aspects of studio production, workflow, and operational excellence to include, but not limited to, pre-production planning, sample management, high-volume photo capture, post-production/retouching and file management.
Oversee studio operations while driving strategic improvements in process efficiency, resource management, scaling for growth, budgeting, technology implementation, and cross-functional collaboration.
Supporting the creation and production of eCommerce content by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Showcasing your ability to be a subject matter expert in the field and applying that knowledge to the creative development, operational guidance, and brand consistency of our content outputs.
Providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Assisting in the audit/assessment of customer experience trends and develops recommendations for ongoing innovation and/or enhanced user experience and tools.
Providing supervision and development for associates by mentoring, assigning duties, and providing recognition.
Ensuring compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.

Benefits

competitive pay
incentive awards for your performance
401(k) match
stock purchase plan
paid maternity and parental leave
PTO
multiple health plans
medical, vision and dental coverage
stock purchase
company-paid life insurance
parental leave
family care leave
bereavement
jury duty
voting
short-term and long-term disability
company discounts
Military Leave Pay
adoption and surrogacy expense reimbursement
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.