Senior Analyst eCommerce Content

Taylor Made Golf • Carlsbad, CA

1d • $85,000 - $95,000 • Onsite

About The Position

In this role, you will lead the planning, operations and delivery of digital content for the TaylorMade US eCommerce business, driving cross-functional readiness across all activations, campaigns and product launches. You will own content requirements, stakeholder alignment & orchestrate distribution across channel owners. You are a highly collaborative, strategically minded individual with a customer-first perspective, an exceptional eye for detail, a deep passion for content operations, and the ability to apply innovative thinking to lead projects and priorities from conception through delivery. This leader will serve as a central connector between internal business teams, Digital Commerce stakeholders, and external partners — ensuring every project is delivered with precision, on time, and on-budget.

Requirements

• Strong ability to build project plans, connect cross functional teams and own end to end delivery of content assets.
• Excellent organizational, planning and project management experience.
• Strategic thinker with a great attitude and an insatiable appetite for learning
• Must be able to quickly assess issues and react to changing circumstances and new information
• Familiar with standard concepts, practices, and procedures within an agile software life-cycle
• Ability to work in a fast-paced environment, including prioritizing and multi-tasking while paying close attention to detail
• Knowledge of MS Office Tools (Outlook, Word, PowerPoint, Excel)
• Strong English verbal and written communication with the ability to effectively interface with all levels of management.
• Ability to influence effectively and work as a member of a cross functional team.
• Passion for ecommerce and best practices, with a consumer-first perspective.
• Organized and self-motivated team player, able to build strong cross-departmental working relationships, with strong attention to detail and the ability to prioritize objectives, handle time constraints, and manage shifting priorities within a fast-paced environment.
• Expert in establishing new processes within a large organization to improve efficiency and streamline workflows.
• Strong analytical skills. Capable of interpreting data to improve content effectiveness and recommend optimizations.
• Familiarity working with third party vendors and ecommerce tools: Adobe, Smartsheet, Figma, Quantum Metrics, Google Analytics, Salesforce (or similar Analytics and CMS).
• 6+ years of progressive experience in eCommerce or digital marketing, with demonstrated leadership in content operations

Nice To Haves

• Working knowledge of HTML, CSS, JavaScript, XML is an advantage
• Bachelor’s degree in Marketing, Business, Communications, or a related field preferred
• Experience with SaaS platforms and a variety of eCommerce packages and environments

Responsibilities

• Lead and oversee all digital content operations across all assigned content initiatives
• Develop and own forward-looking project roadmaps for product launches, campaigns, and key commercial moments
• Proactively track tasks, issues, and risks; communicate progress and escalate blockers with appropriate urgency
• Project manage content requirements for all ecommerce campaigns, ensuring consistency and effectiveness across paid, email, web and mobile app. Execute all brief and JIRA ticket submissions.
• Collaborate with cross-functional teams to prioritize requests, set timelines, and ensure alignment with project objective and business goals
• Manage content tagging strategy to aid in a seamless user journey + accurate reporting
• Collaborate cross-functionally with marketing teams, content, site merchandising, retention and UX teams to align digital content initiatives with brand messaging and promotional campaigns
• Own the digital content calendar, ensuring all cross-functional partners are aligned and accountable to content strategies
• Establish and manage a content review process for all eCommerce stakeholders, leading the QA process to ensure accuracy, consistency, and quality across all campaign launches
• Manage delivery timelines and accuracy for digital content deliverables
• Use analytics and insights to optimize content performance, drive engagement metrics, conversion rates and facilitate data-driven decision making. Work collaboratively with optimization team to formulate content A/B testing opportunities across web aimed at enhancing conversion rate optimization and minimizing exit/bounce rates
• Own the intake and translation of US eCommerce roadmap content requirements, ensuring seamless handoff to the technology team
• Deliver content across all touchpoints, site experience (desktop, mobile & app), Email, SMS, social and mobile platforms where applicable
• Performs other related responsibilities as assigned

Benefits

• health & wellness
• performance bonuses
• product discounts
• holidays
• paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees