Senior Manager, Copilot Platform

The Kraft Heinz Company • Chicago, IL

6d

About The Position

Here at Kraft Heinz, we grow our people to grow our business, because we believe that great people make great companies. When you join our table, you can expect access to an array of holistic wellness benefits and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus. Benefits begin 30 days after hire for hourly employees, and immediately upon hire for salaried employees. Get a peek into life here at Kraft Heinz through our Instagram and TikTok channels! Senior Manager, Copilot Platform at a glance... You will be a technical leader focused on building and optimizing the core infrastructure that powers AI-driven copilots. You will lead through both personal contributions and by mentoring other engineers. Please note: This job posting is just a preview of the full scope of the position. A comprehensive job description will be shared. We hope to find you a seat at our table! Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values. Kraft Heinz is a global food company with a delicious heritage. With iconic and emerging food and beverage brands around the world, we deliver the best taste, fun and quality to every meal table we touch. We’re on a mission to disrupt not only our own business, but the global food industry. A consumer obsession and unexpected partnerships fuel our progress as we drive innovation across every part of our company. Around the world, our people are connected by a culture of ownership, agility and endless curiosity. We also believe in being good humans, who are working to improve our company, communities, and planet. We’re proud of where we’ve been – and even more thrilled about where we’re headed – as we nourish the world and lead the future of food. WHY US We grow our people to grow our business. We champion great people who bring ambition, curiosity, and high performance to the table as the guardians of our beloved and nostalgic brands. Good isn't good enough. We choose greatness every day by challenging the ordinary and making bold decisions. All while celebrating our wins - and our failures – as we work together to lead the future of food. Challenging the status quo takes talent. We invest in your purpose and potential by developing skills and nurturing strengths that leave a legacy on our business and a lasting impact on your career. Because great people make great companies, and we’re growing something great here at Kraft Heinz. INCLUSION MATTERS TO US Everyone is welcome at our table. In fact, we thrive on learning and growing from our diverse backgrounds and perspectives. Doesn’t matter who you are, where you’re from, or who makes your heart sing. We want you to show up as your authentic self, excited to work with amazing colleagues to solve complex challenges and innovate in an ever-changing industry. We’re committed to: Hiring and growing talent from diverse backgrounds and perspectives. Growing our Business Resource Groups — vibrant, celebrated communities that enhance our business through thought leadership employee engagement and professional development opportunities. Providing our managers and leaders high quality learning experiences to explore how to foster inclusion and belonging.

Requirements

• I have extensive experience with Microsoft 365, Copilot extensibility, Azure AI, Microsoft Graph API, and the Power Platform.
• I have proven experience designing and operating high-throughput, cloud-native distributed systems in a production environment.
• I have multiple years of experience in software engineering with strong coding skills in languages such as C#, Python, or Go.
• I have experience integrating machine learning or generative AI capabilities into production systems.
• I have a deep understanding of Retrieval-Augmented Generation (RAG) techniques.
• I have excellent communication and leadership skills with a track record of driving cross-functional projects.
• I have the ability to partner effectively with product management and design teams.

Responsibilities

• Architect AI Systems: Lead and influence system architecture design for complex Copilot products and solutions, ensuring they meet demanding security, compliance, and performance requirements for enterprise-level deployment.
• Optimize Performance: Lead proactive and reactive development to resolve performance bottlenecks in high-throughput services. Use telemetry analysis and experimentation frameworks to inform engineering decisions and optimize runtime performance.
• Integrate and Extend: Work with Copilot Studio to develop and deploy advanced custom connectors and plugins that integrate with enterprise systems like Dynamics 365, SharePoint, and custom APIs.
• Ensure Operational Excellence: Drive improvements in development quality and team performance through tooling, automation, and knowledge sharing. Establish best practices for testing, performance tuning, and code quality.
• Provide Technical Leadership: Guide technical strategy, architectural decisions, and performance optimization across teams. Mentor fellow engineers and influence the broader engineering culture.

Benefits

• access to an array of holistic wellness benefits and perks, including medical, dental and vision coverage, 7% 401(k) matching, Business Resource Groups (BRGs) to help foster diversity, inclusion, and belonging for all employees, an industry-leading total rewards package that emphasizes a high discretionary bonus
• Benefits begin 30 days after hire for hourly employees, and immediately upon hire for salaried employees
• New Hire Base Salary Range: $118,400.00 - $148,000.00
• This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
• Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs.
• Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
• We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
• You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example: Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs Financial – 401k, Life, Accidental Death & Dismemberment, Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed