Senior Program Manager, Copilot

Microsoft • Redmond, WA

13h

About The Position

We’re on the lookout for a highly motivated and detail-oriented Senior Program Manager to help bring our vision to life as we build the next wave of AI capabilities of our personal AI, Copilot. We’re looking for someone with an abundance of positive energy, empathy, and kindness, in addition to being highly effective. The right candidate takes the initiative and enjoys finding paths through complexity in a fast-paced environment. Your projects will often span offices, time zones, and hemispheres. It will be your job to enable functions and drive execution.

At Microsoft AI (MAI) we are pushing the boundaries of technology. We are creating unique, beautiful and powerful products that will change lives. A small, friendly, fast-moving team, we support each other to do the best work of our lives, always looking to break new ground, fast. We are proud of what we build, how we build it and that our products will define the AI era. We run lean, obsess about users, and always make our decisions based on the evidence. We ship regularly, so your work will have real and immediate impact. It’s a time of huge change in the AI landscape, and this role will put you right in the heart of it.

MAI is responsible for Microsoft’s consumer products including Copilot, Bing, MSN, Microsoft Advertising, and Edge, as well as developing proprietary foundational AI models. MAI works closely with a variety of teams across Microsoft and across the full AI stack to deliver on Microsoft’s AI ambitions.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Requirements

• Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.

Nice To Haves

• 4+ years of experience in program or technical program management in a product-led technology company.
• Proven success leading large, complex, cross-functional programs with high visibility and business impact.
• Analytical expertise with comfort in making decisions based on data-driven insights.
• Experience managing across engineering and product functions with a track record of influencing without authority.
• Effective executive communication and presentation skills with the ability to synthesize complex ideas for leadership audiences.
• Proven track record of successfully operating as both a strategist and executor in various areas of business.

Responsibilities

• Leads complex, cross-functional program portfolios with full accountability for strategic planning, drive execution velocity, risk mitigation, and delivery across multiple teams globally.
• Leverage data and analytics to identify opportunities for improvement, track progress, and measure the impact of quality and efficiency programs on key metrics.
• Fosters a culture of collaboration, continuous improvement, and growth. Accountable to own the status of key projects, proactively identifying risks and proposing solutions to ensure timely delivery.
• Champion a culture of operational excellence, agility, and inclusion, mentoring team members and influencing cross-functional leaders.
• Defines program vision, success metrics, and operational frameworks, ensuring alignment with business objectives, technical constraints, and organizational priorities.
• Build and maintain strong relationships with stakeholders, fostering collaboration, empathy, and respect to achieve business goals.
• Translate ambiguous business goals into clear deliverables and repeatable workflows, managing trade-offs, between speed, scope, and quality.
• Communicate program vision and updates to executive leadership, identifying risks early and providing clear recommendations for decision-making.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level