Manager, Microsoft Copilot and Copilot Agents

Johnson & Johnson Innovative Medicine • North, SC

1d

About The Position

Johnson & Johnson is seeking the best talent for a Manager, Microsoft Copilot and Copilot Agents to lead the design, deployment, and scaling of Microsoft Copilot and Copilot Agents across the enterprise. This role will champion innovation, drive adoption, and ensure the responsible use of AI technologies to enhance productivity organization‑wide. The preferred location is Raritan, NJ. Other NJ/PA sites are options plus other locations listed below. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): Raritan or New Brunswick, NJ - Requisition Number: R-057639 Singapore or Belgium - Requisition Number: R-059363 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.

Requirements

• Education: Bachelor’s degree or equivalent experience is required; an advanced degree is preferred.
• Professional Experience: A minimum of 10 years of overall professional IT experience, including at least 5 years of hands-on work with Microsoft 365 services (e.g., SharePoint, Teams) or related cloud technologies.
• Communication Skills: Demonstrated ability to effectively communicate complex technical concepts to both technical and non-technical audiences.
• Technical Proficiency: Strong knowledge of Microsoft Copilot suite, Power Platform, Graph API, Azure, Entra ID, Purview, and related technologies
• Methodological Expertise: Working knowledge of DevOps, Agile, and ITIL frameworks is preferred.
• Compliance Awareness: Demonstratable experience in compliance standards including GxP, PIIT2/T3, HIPAA, SOX, and related processes such as testing and reporting is preferred.
• Systems Integration: Experience in connecting to business systems and orchestrating multi-step workflows.
• Adoption & Insights: Proven ability to instrument adoption metrics and leverage insights to inform training initiatives or drive product improvements.
• Graph API
• Microsoft Copilot
• Microsoft Power Platform

Nice To Haves

• Microsoft Azure
• Microsoft Entra ID (Azure Active Directory)

Responsibilities

• Develop and maintain a comprehensive understanding of the Copilot architecture, with particular emphasis on data management, privacy, and security protocols.
• Collaborate proactively with Business Technology teams to effectively communicate the benefits and functionalities of Copilot and Copilot Agents.
• Demonstrate expertise in the architecture of Copilot Agents, including integration with Graph API and the Microsoft Power Platform.
• Design, develop, and execute Proofs of Concept (POCs) to evaluate whether solutions meet business needs and are feasible
• Contribute to the development of governance frameworks for Copilot Agents, ensuring adherence to compliance standards and responsible AI practices.
• Engineer prompts and workflows that are tailored to specific business scenarios, thereby optimizing Copilot and agent performance and value delivery.
• Provide technical support by troubleshooting issues and maintaining comprehensive documentation to support enterprise-wide deployments.
• Collaborate with cross-functional teams to establish processes for provisioning Power Platform Environments, ensuring Copilot Studio DLP Policies are properly implemented.
• Work closely with stakeholders to develop and manage a comprehensive inventory of Copilot Studio Agents, related environments, DLP Policies, and licensing.
• Partner with colleagues to identify and quarantine unauthorized Copilot Studio Agents, maintaining a secure and compliant environment.
• Contribute to the implementation of agent lifecycle management processes, supporting ongoing effectiveness through teamwork and shared responsibility.
• Foster and grow a Copilot end user community using Viva Engage and other adoption channels

Benefits

• employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Manager