Senior Manager, Contract Manufacturing

The Farmer's Dog • New York, NY

3h • Onsite

About The Position

The Farmer’s Dog aims to revolutionize pet health by providing fresh, personalized dog food through a direct-to-consumer subscription service. Having delivered over 1 billion meals and raised over $150M in funding, the company is focused on bringing peace of mind to customers and health to their pets. As a Senior Manager, Contract Manufacturing, you will manage relationships with multiple manufacturing partners, acting as a liaison between them and internal stakeholders. This involves understanding their processes, driving improvements, working on capital projects, and informing strategic capacity planning. The role reports to the VP, Contract Manufacturing. The company culture emphasizes teamwork, skepticism towards existing ideas, customer journey consideration, impact-driven execution, and focused work without assumptions, constantly validating hypotheses.

Requirements

• You have 3–5 years of experience in the food or beverage manufacturing industry.
• You are skilled in plant operations management, engineering, supply chain, distribution, consulting, and/or procurement.
• You have experience in MS Office (Excel, Word, PowerPoint, and Access) and Google Workspace (Docs, Sheets, Slides, Forms).
• You possess outstanding project management and problem-solving skills, with the ability to think creatively and drive results.
• You are comfortable collaborating with cross-functional teams including Supply Chain, Finance, Accounting, Planning, Procurement, and FSQR.
• You thrive in fast-paced settings and bring an assertive, proactive approach to your work.
• You have a desire to approach work as a continuous learning opportunity.
• You are comfortable with up to 50% work-related travel.
• You are based in NYC or open to relocating to NYC.
• You are able to thrive in a fast-paced and ambiguous environment, naturally curious and proactive self-starter, constantly on the lookout for new opportunities and solutions
• You’re an owner, have excellent problem-solving skills and can prioritize tasks effectively, with a strong attention to detail
• You are detail-oriented and proactive, you thrive as a self-starter and excel in managing multiple projects simultaneously
• You're a skilled communicator and have the ability to absorb and distill complexity into simple terms to drive decision making.
• You love dogs.

Nice To Haves

• You have experience with negotiation and contract manufacturing development (preferred).

Responsibilities

• Serve as the primary point of contact for manufacturing partners, from day-to-day contact to weekly calls and quarterly business reviews (QBRs). Establish and report critical metrics — including RFT, OTIF, cost per lb, yield, and complaint rates — to ensure data drives all decisions and partner accountability.
• Act as the liaison for the manufacturing partner within TFD, explaining capabilities and the reasoning behind decision making and prioritization. Collaborate cross-functionally with P&P, FSQR, R&D, and other groups to ensure all stakeholders have the information needed to be successful.
• Drive projects that improve throughput, performance, and product quality while simultaneously decreasing product cost. Lead root cause analysis and corrective actions for service or quality failures, and proactively identify and mitigate operational risks.
• Work with legal and leadership to establish contract terms, advise on strategy, and review potential capital investments.
• Support projects from ideation through execution utilizing TFD’s commercialization, qualification, and verification tenets. Collaborate with manufacturing partners, FSQR, R&D, and Commercialization to ensure all parties are aligned and prepared for launches.
• Partner closely with planning to review capacity needs and commitments both short- and long-term. Influence decisions on where and how much to run with each partner based on a deep understanding of capabilities and metrics.

Benefits

• Dog-friendly office in SoHo
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed
• Number of Employees: 251-500 employees