Senior Manager, Contract Management

Johnson & Johnson•Cincinnati, NJ

2d•Hybrid

About The Position

Johnson & Johnson is recruiting for a Senior Manager - Contract Management to join our MedTech Contract Strategy & Execution (CS&E) organization. This is a hybrid role located at our Raritan, NJ location, with alternate locations of our Raynham, MA, Warsaw, IN, Cincinnati, OH, and Irvine, CA sites. Remote may be considered on a case-by-case basis and if approved by the Company. The Johnson & Johnson MedTech Contract Strategy & Execution (CS&E) organization is responsible for the development, governance, and execution of customer contract and pricing strategies for the Surgery business unit. CS&E capabilities include Contract Strategy, Offer Development, Customer and Contract Analytics, Contract Management, Key Account Management, and Contracting and Pricing Committee (CPC) governance. The organization works in close collaboration with Sales, Finance, Legal, and other partners to deliver compliant, customer-centric offerings that support business objectives, operational excellence, and long-term value creation. The Senior Manager, Contract Management is responsible for leading end-to-end contract execution and compliance in support of approved pricing and commercial strategies across the JJMT Surgery organization, including robotics and digital surgery. This role provides people leadership to Contract Management Managers and Lead Analysts, ensures high-quality and timely contract execution, and partners closely with Offer Development, Finance, Legal, and HCC to enable disciplined growth. The Senior Manager is accountable for all customers and contracting activities within their assigned Region and POD, including prioritization of work, resource allocation, workload balancing, and ensuring customer commitments, contracting deliverables, and business objectives are achieved in a timely and compliant manner. The role is responsible for driving operational excellence across the portfolio while fostering a high-performing, customer-focused team. In addition, the Senior Manager is expected to directly lead and own end-to-end negotiations for key strategic customers and complex commercial opportunities, serving as the primary contracting representative in customer discussions. This includes developing negotiation strategies, leading cross-functional alignment, managing risk and compliance considerations, resolving complex issues, and helping achieve favorable commercial outcomes that support both customer needs and JJMT business objectives. The role is accountable for operational excellence, modernization of contracting through GenAI and advanced technologies, and contribution to financial performance and G&O achievement, while maintaining strong governance, risk management, and customer experience.

Requirements

A minimum of a BS/BA is required.
A minimum of 8 years of experience in Contracting & Pricing or related business experience within J&J or medical devices.
Strong organizational and time management skills, with the ability to self-manage in a complex, time-sensitive environment.
Ability to work well in a cross-functional environment and build support across a complex set of stakeholders.
Ability to form strong, trust-based relationships with Account Management, Franchises, Deal Managers, and Contract Strategy.
Drive to understand JJMT Surgery products and offerings, strategies, and business objectives.
Ability to influence and align complex groups of stakeholders toward overall business objectives.
Strong level of ownership and drive for meeting or exceeding expectations.
Ability to drive adherence to protocols and business rules.
Experience with sales teams, contracting needs, and leadership mindsets in J&J businesses.
Comfort working remotely with multiple lines of business.
Business processes, policies, and strategic thinking
Fact-based and analytical
Listening and asserting skills
Collaborative with all stakeholders; fosters trust and partnership
Strong verbal skills with clear, concise written communications
Feedback and self-awareness
Development planning and career management
Understanding of the JJMT Surgery contracting process and CPC process
Understanding of JJMT Surgery objectives and alignment to strategies
Understanding of JJMT Surgery contracting systems
Understanding of pricing execution, contract economics, and financial impact of contracting decisions
Contract management and negotiation expertise, including contract authoring, structuring, and execution of complex commercial agreements
Depth in coaching and development in new ways of working
Depth in building a high-performing team
Sets clear goals and aligns tasks and people accordingly
Ability to manage a variety of inputs in an organized, calm manner
Ability to work well in a fast-paced, time-sensitive environment
Collaborative with all stakeholders; fosters trust and partnership
Strong, fact-based influencing and conflict management skills
Ability to prioritize in a fast-moving, complex environment
Strong time management and organizational skills
Sound judgment and strong pattern recognition
Solutions-oriented with a bias toward action

Nice To Haves

A degree in Business, Law, Finance, or Sales & Marketing is preferred.
Deep experience with JJMT contracting systems and support tools is helpful.
Work directly with the Offer Development and Contract Strategy teams in preparing Contract Strategies and understanding approved strategies, and with Contract Management Leadership in continuously improving the process.
Business Impact Analysis (BIA)
Developing Others
Give Feedback
Inclusive Leadership
Leadership
Negotiation
Office Administration
Performance Measurement
Process Improvements
Proofreading
Regulatory Compliance
Relationship Building
Sales Enablement
Sales Support
Sales Terms and Conditions
Team Management
Tender Management

Responsibilities

Develop execution strategies for approved offers, product launches, and pricing programs, including contract templates and system setup.
Ensure contracts are aligned to approved strategies, pricing structures, eligibility requirements, and CPC governance.
Write and maintain assigned SOPs and Work Instructions.
Support achievement of commercial G&Os and financial targets through disciplined contract execution.
Partner with Finance, Contract Strategy, Revenue Optimization, and Offer Development to monitor performance, identify leakage or risk, and implement corrective actions.
Leverage contract and customer analytics to improve revenue realization, margin outcomes, and free cash flow.
Identify, develop, and retain high-performance talent.
Drive training, best-practice sharing, and skill development across the Contract Management team.
Provide mentorship and education to internal partners on contractual and compliance requirements.
Identify, pilot, and scale GenAI-enabled and advanced technology solutions.
Support the design and implementation of systems, processes, and controls to improve efficiency and compliance.
Ensure conformity to business needs, accurate risk allocation, and adherence to J&J policies.
Facilitate resolution of complex issues and disputes, escalating as appropriate.
Translate business needs into scalable, technology-enabled contracting solutions.
Leverage data, analytics, and GenAI to drive operational and financial outcomes.
Lead end-to-end negotiations for key strategic customers and complex commercial opportunities.
Develop negotiation strategies, lead cross-functional alignment, manage risk and compliance considerations, and resolve complex issues.

Benefits

medical
dental
vision
life insurance
short- and long-term disability
business accident insurance
group legal insurance
consolidated retirement plan (pension)
savings plan (401(k))
long-term incentive program
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
annual performance bonus