Senior Manager, Content Infrastructure and MLR Technical Lead

Jazz Pharmaceuticals•US - Home-Based - PA, PA

2d•$141,600 - $212,400•Remote

About The Position

Jazz Pharmaceuticals is a global biopharma company focused on innovating to transform the lives of patients with serious diseases. They develop life-changing medicines, with a portfolio including therapies for sleep disorders and epilepsy, and a growing focus on cancer treatments. Their patient-focused, science-driven approach fuels research and development in oncology and neuroscience. Jazz operates using a modern Global Capability Product Operating Model, where cross-functional teams own outcomes and prioritize user problems, validating solutions through experimentation and data. This role, as Tech Lead, Content Infrastructure & MLR, provides technical leadership and architectural guidance for the Content Infrastructure & MLR Global Capability team within the Content Development & Deployment team. The role collaborates with the Global Capability Owner to shape technical direction and translate priorities into executable plans. The Tech Lead works with development teams and vendor partners to design, build, and deliver scalable, secure, and compliant solutions for enterprise content platforms (e.g., Veeva PromoMats, MedComm Vault) and MLR workflow systems (e.g., MLR Accelerator).

Requirements

Bachelor's degree in computer science, engineering, information systems, or related technical field.
7+ years of experience after Bachelor's degree (or 5+ years of experience after Master's degree) in software engineering, technical architecture, or enterprise platform development.
2+ years of experience as a Tech Lead, or similar role involving hands-on technical leadership of a development team.
Demonstrated experience designing and delivering enterprise-scale digital platforms such as enterprise content platforms (e.g., Veeva PromoMats, MedComm Vault) and MLR workflow systems.
Experience working within complex, matrixed organizations with multiple technology and product teams.
Proven ability to mentor and guide developers and vendor partners to deliver high-quality solutions.
Deep understanding of enterprise software architecture, cloud platforms, and modern engineering frameworks.
Experience designing scalable, secure, and compliant technology solutions within complex enterprise environments.
Strong knowledge of system integration patterns, APIs, and data architecture across enterprise content platforms and MLR workflow systems.
Experience designing and integrating enterprise digital platforms and technology solutions such as Veeva PromoMats, MedComm Vault, and MLR workflow solutions (e.g., MLR Accelerator).
Understanding of security, compliance, and regulatory requirements relevant to enterprise content management and MLR review workflows.
Demonstrates strong hands-on technical delivery capabilities, effectively translating business requirements into technical specifications and guiding development teams and vendor partners to deliver high-quality solutions.
Experience working within Agile product development teams and product operating models.
Ability to translate business requirements and capability strategies into scalable technical plans.
Strong collaboration skills across capability, engineering, architecture, and business stakeholders.
Experience working in complex, matrixed organizations with multiple technology and Global Capability teams.
Strong problem-solving skills and ability to guide technical decision-making in ambiguous environments.
Excellent communication skills with the ability to explain complex technical concepts to non-technical stakeholders.
Ability to balance technical innovation with operational reliability and enterprise governance.

Nice To Haves

Experience in pharmaceutical or healthcare industries preferred.
Experience partnering with enterprise platform teams or Global Capability teams supporting digital and operational capabilities.
Experience working in rare disease or specialty brands, with strong understanding of unique stakeholder dynamics.

Responsibilities

Partner closely with the Content Infrastructure & MLR Global Capability Owner to design solutions that solve business problems, providing technical insight on what the technology can and cannot do, effort levels, and tradeoffs.
Collaborate with the Content Development & Deployment Technical Suite Lead and Architects to translate capability roadmaps into scalable technology architectures and development plans while assessing feasibility, constraints, dependencies, and risks.
Convert complex business requirements into clear technical specifications and executable technical work tasks.
Lead the technical team and drive work plans, building, configuration, and integration of software aligned to business needs and technology standards, including: Veeva PromoMats, enterprise digital asset and content management platform supporting storage, metadata, lifecycle management, and compliant content distribution; MedComm Vault, medical content management platform enabling compliant content review, approval, and governance of regulated content; MLR Accelerator, AI-enabled MLR workflow system supporting review, approval, and governance of promotional and medical content.
Translate technical requirements into well‑defined work for the development team, lead agile ceremonies, and ensure disciplined execution of the capability roadmap, taking ownership of complex technical challenges end to end.
Guide development teams in integrating content platforms with upstream and downstream systems (e.g., CRM, web, analytics platforms).
Ensure solutions meet compliance, auditability, and regulatory requirements for medical and promotional content workflows.
Drive standardization and scalability of content and MLR workflows across brands and markets.
Support automation and optimization of MLR processes to improve cycle times and user experience.
Partner with business, IT security, and vendor teams to ensure the Content Infrastructure & MLR team technical solutions adhere to organizational standards, security policies, and regulatory requirements.
Organize and direct vendor partners to execute technical work, ensuring alignment with capability priorities, delivery timelines, and enterprise standards.
Partner with the Technical Suite Lead, Content Development & Deployment, to escalate and resolve complex technical challenges that span across Global Capability teams.
Mentor and guide software engineers and developers, elevating the team's overall technical capability.
Lead cross-team problem solving and resolution of technical challenges within the Global Capability team.