Senior Manager, Consulting Financial Services, Insurance

Pwc Canada • Toronto, ON

43d • $168,000 - $218,000 • Hybrid

About The Position

At PwC, we provide professional services to our clients, with a focus on optimizing operational efficiency and effectiveness, and increasing their ability to serve the Canadian market. Our valued team members analyze client needs, develop operational strategies, and offer guidance and support to help clients streamline processes, improve productivity, and drive business performance. A career within PwC’s Financial Services Consulting Group will provide you with the opportunity to help organizations develop strategies that transform their business capabilities and solve their most critical challenges. We focus on building technology enabled and agile operating models, planning their new enterprise architecture into a differentiating capability system that helps them win in the market, leveraging digital analytics to enhance the customer experience, optimizing business operations, and using modern management techniques such as workforce upskilling, robotic process automation and next generation sourcing strategies to help our clients get fit for growth.
The Opportunity:
As a Senior Manager, Consulting Financial Services, Insurance, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Requirements

• Minimum 6 years of experience in consulting proficiency in delivering operational transformations within financial services, with a specific focus on life insurance & retirement, P&C insurance, and commercial insurance sectors.
• Technical expertise in enterprise-wide analytics and departmental analyses to unveil cost transformation opportunities, utilizing state-of-the-art digital tools.
• Operational Model Transformation Expertise including operating model design and sourcing strategies.
• Process Excellence Specialization: Demonstrate deep experience of process redesign, excellence, and analytics.
• Proven capability in strategic cost reduction, business case development for transformative initiatives, and successfully driving associated commercials.
• Strong communication and networking skills to nurture sustainable relationships and champion cultural change across organizations.
• Proficient in understanding and analyzing financial statements.
• Articulate writing skills for effective presentation of viewpoints in reports, proposals, and articles to win work.
• Dedication to personal growth and professional development by actively seeking feedback and new learning avenues.

Nice To Haves

• Desirable connections and experience within the insurance industry, with broader financial services experience being favorable.

Responsibilities

• Develop enduring relationships with our insurance operations clients built on integrity, empathy and credibility that inspire high levels of trust
• Lead our team of operational excellence practitioners through business development and delivery. Empower them to bring the best of themselves, be curious, and deliver excellence everyday.
• Be part of the leadership team that evolves our operations work in the cloud native, AI assisted world we have entered. Shape the work that you deliver every day through an innovative growth mindset. Contribute to the growth of our practice by aiding recruitment, training, and nurturing team members.
• Spearhead project proposals, generate new business opportunities, and sell work emphasizing either cost transformation or insurance innovations. Masterfully manage senior client stakeholders, facilitate cross-functional communication, and drive the cultural shifts needed for a cost-conscious mindset within client organizations.
• Redefine operational models with new capabilities. Re-imagine client processes with expert redesign and analytics. Guide clients in adopting new technologies, including intelligent automation using prompts and agents, with desirable experience in agentic methods.
• Lead the full cycle of client engagements, focusing on cost transformation from opportunity identification to benefit realization in Life Insurance & Retirement, General Insurance, and Commercial Insurance sectors. Engage in dynamic and complex programme management, with meticulous benefit tracking and change management to deliver targeted cost-focused work streams.

Benefits

• We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees