Senior Manager, Compliance Advisory (Network Compliance)

Capital One • McLean, VA

3d • $161,500 - $221,200

About The Position

The Senior Manager, Compliance Advisory (Network Compliance) performs a key second-line-of-defense risk management role for Capital One’s network and merchant businesses, helping implement the network compliance program framework. This role provides effective challenge and compliance advice for worldwide business processes and serves as a subject matter expert to ensure the program aligns with Capital One’s broader enterprise risk management framework. The Senior Manager provides compliance advisory support to the PULSE Network, a leading U.S. debit network and global ATM network, and works with business leaders and executives to identify and mitigate potential risks.

Requirements

• Bachelor’s degree or military experience.
• At least 3 years of experience developing, evaluating, or implementing technology or risk assessment activities.
• At least 5 years of legal, compliance, or risk management experience, or at least 4 years of regulatory experience in consumer financial services or the payments industry.
• Strong organizational skills, a results orientation, and focus on achieving short- and long-term goals.
• A track record of thriving in a highly regulated, fast-paced, entrepreneurial, and dynamic environment.
• Collaborative, solution-oriented approach and teamwork skills, including the ability to build and leverage a high-performing team.
• Highly developed interpersonal, presentation, and written and oral communication skills, strategic influencing skills, and the ability to drive agreement through reasoning, interpersonal skills, and negotiation.
• Ability to work independently while escalating appropriately and interacting with senior leadership.
• Ability to work as a team player and interact with associates across functions, departments, and job levels, inside and outside the Compliance Department.
• Understanding of key regulatory requirements and the three-lines-of-defense risk management framework.

Nice To Haves

• Advanced degree, including a Juris Doctorate or master’s degree.
• At least 9 years of legal, compliance, or risk management experience, or at least 8 years of regulatory experience in consumer financial services or the payments industry.

Responsibilities

• Provide advice and effective challenge on compliance risks affecting the network and merchant businesses through formal and informal engagements.
• Develop an expert-level understanding of network and merchant business processes.
• Analyze business processes and determine the applicability of laws and regulations based on Capital One’s global legal inventory.
• Proactively identify trends in business data and assess network payments compliance risks, including emerging external risks.
• Maintain subject matter expertise in the broader payments industry and applicable laws, rules, and regulations.
• Collaborate with first- and second-line functions to analyze the existing risk management program framework and its applicability to network and merchant services; educate and influence colleagues and senior leaders on specialized considerations as needed.
• Ensure compliance requirements are applied as the network and merchant businesses expand, introduce new products, engage new downstream entities, and evaluate new card-acceptance opportunities.
• Develop strong relationships with Business Risk, Legal, and Audit peers to support ongoing network compliance integration.

Benefits

• Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
• Eligibility to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior