Senior Manager, Competitive and Market Insights

CVS HealthWork At Home-Illinois, IL
$82,940 - $182,549

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Senior Manager – Competitive and Market Insights (CMI), Sales Enablement This is an exceptional opportunity for someone who enjoys understanding market dynamics, influencing business strategy, and helping leaders across the organization make better, faster, and more informed decisions. Reporting to Director and integral part of Caremark’s Sales Enablement organization, this role sits at the intersection of market strategy, competitive intelligence, sales enablement, and executive decision-making. The individual will be responsible for gathering, aggregating, understanding and synthesizing intelligence from a variety of sources—including field feedback, competitor activity, industry trends, regulatory developments, client conversations, and external research—to help leaders understand not only what is happening in the market, but why it is happening and what it means for our business. This role is also centered on truly leveraging AI and emerging technologies to build and deliver innovative insights that create real business impact. The role partners closely with leaders across Sales, Product, Pricing, Marketing, Government Affairs, and Strategy to translate complex information into actionable insights that influence go-to-market decisions, product direction, competitive positioning, and client engagement strategies.

Requirements

  • Bachelor’s degree in business, strategy, quantitative discipline, or related field required.
  • 5+ years of healthcare experience, with exposure to pharmacy benefits, payers, consultants, providers, sales, product, or strategy preferred.
  • Possesses knowledge of the PBM and broader healthcare ecosystem.
  • Has natural curiosity about competitor strategies, market dynamics, regulatory change, and emerging trends.
  • Can connect disparate pieces of information and identify meaningful patterns, implications, and opportunities.
  • Is equally comfortable speaking with frontline sales teams, senior executives, and cross-functional business leaders.
  • Analytical and digital fluency, including the ability to use Microsoft 365, AI tools, Salesforce, visualization, pptx and market data platforms to accelerate insight development.
  • Demonstrates exceptional relationship-building and influence skills across organizational boundaries.
  • Has strong executive presence and can distill complex topics into clear, concise, business-relevant insights.

Nice To Haves

  • Strategic thinking and business acumen.
  • Intellectual curiosity and continuous learning.
  • Strong communication and storytelling skills.
  • Ability to work independently and thrive amid ambiguity.
  • Collaboration, influence, and relationship management.
  • Turning information into action and driving adoption of insights across the organization.

Responsibilities

  • Gathering, aggregating, understanding and synthesizing intelligence from a variety of sources—including field feedback, competitor activity, industry trends, regulatory developments, client conversations, and external research.
  • Leveraging AI and emerging technologies to build and deliver innovative insights that create real business impact.
  • Translating complex information into actionable insights that influence go-to-market decisions, product direction, competitive positioning, and client engagement strategies.
  • Rapidly translating information into multiple formats (primarily PowerPoint) that meet the needs of different audiences—from detailed analyses and battlecards to executive summaries, presentations, and visual storytelling.
  • Becoming the "go-to" resource for market intelligence and strategic perspective.

Benefits

  • medical coverage
  • dental coverage
  • vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • CVS Health bonus
  • commission
  • short-term incentive program
  • equity award program
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